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Senior Project Manager, Creative Services Agency

Contract type

Location

Brooklyn, New York

Specialty

Salary

$100,000/year - $105,000/year

Remote

Yes

Reference

512578

Contact name

Bridget Mascolo

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Job description

Location: Remote (PST/MST preferred)
Compensation: $90K–$105K base + performance-based incentive (OTE $95K–$115K)

About the Role

We are seeking an experienced Senior Project Manager to lead creative projects across a portfolio of client accounts, ensuring work is delivered on time, within budget, and at a high level of quality. This role combines project leadership, client relationship management, and business growth responsibilities, making it ideal for someone who thrives in a fast-paced agency environment and enjoys balancing multiple priorities.

Key Responsibilities

Project Leadership & Delivery

  • Lead multiple creative projects across various client accounts
  • Develop scopes of work, timelines, budgets, resource plans, and project briefs
  • Partner with creative and operational teams to allocate resources effectively
  • Monitor project profitability, utilization, schedules, risks, and dependencies
  • Ensure projects meet quality standards and are delivered on time and within budget

Client & Account Management

  • Build and maintain strong client relationships through proactive communication
  • Facilitate project kickoffs, status meetings, planning sessions, and stakeholder updates
  • Gain a deep understanding of client business objectives to support project planning
  • Identify opportunities to expand existing engagements and grow accounts

Team Leadership & Operations

  • Lead cross-functional teams including designers, writers, and quality assurance specialists
  • Manage project workflows and team communication
  • Mentor junior project management talent
  • Recommend and implement process improvements and best practices

What Success Looks Like

  • Consistently delivers projects on time, on budget, and at a high standard of quality
  • Maintains strong client satisfaction and retention
  • Achieves revenue, profitability, and forecasting goals
  • Keeps teams organized, informed, and positioned for success
  • Identifies opportunities for account growth and partnership expansion

Required Qualifications

  • 6+ years of project management experience within a creative, marketing, advertising, or digital agency environment
  • Experience managing multiple client accounts and large-scale project portfolios
  • Strong budgeting, forecasting, scoping, and resource planning capabilities
  • Expertise managing integrated creative campaigns and complex workflows
  • Proven ability to build trusted client relationships while leading cross-functional teams
  • Proficiency with project management platforms such as Asana, Monday.com, Workfront, or similar
  • Familiarity with creative tools including Figma and Adobe Creative Suite

Preferred Qualifications

  • Experience mentoring Project Coordinators or junior Project Managers
  • Background supporting enterprise-level or Fortune 500 clients
  • Demonstrated success managing both project delivery and account growth initiatives

Ideal Candidate Profile

We’re looking for a highly organized, commercially minded project management professional with a strong agency background. The ideal candidate is comfortable managing multiple accounts simultaneously, excels at client communication, understands project financials, and can effectively coordinate creative teams to deliver exceptional results. They bring a blend of strategic thinking, operational excellence, and relationship-building skills that help drive both successful project outcomes and long-term client partnerships.

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