Privacy Policy

We use different methods to collect data from and about you including through:

1. Data Controller

24 Seven Topco, LLC (https://www.24seventalent.com/)
Sage Consulting Associates, LLC (https://www.thesagegroup.com/)
SketchDeck, LLC (https://sketchdeck.com/)
The Cydio Group, LLC (https://cydio.com/)
Antenna, LLC (https://goantenna.com/)
Creatis, Inc. (https://creatis.com/)
Simplicity Consulting, LLC (https://simplicityci.com/)
McKinley Marketing Partners, LLC (https://mckinleymarketingpartners.com/)
Filter LLC (https://filterdigital.com/)

2. The data we collect about you

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, title, age range, date of birth (if required to verify eligibility for Services), and gender.
Contact Data includes address, email address, and telephone numbers.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location (at the state and/or country level), browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access one of the Sites.
Profile Data includes your username and password, preferences, feedback, and survey responses.
Usage Data includes information about how you use our Services or otherwise interact with one of one of the Sites.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any sensitive personal data or Special Categories of Personal Data. However, if you voluntarily provide us with this type of information, you hereby consent to our processing of such information in accordance with this privacy policy.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the Services). In this case, we may have to cancel a particular Service you have with us, but we will notify you if this is the case at the time.

3. How is your personal data collected?

Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- apply for our Services;
- create an account on one of the Sites;
- submit your CV or qualification details (for further information please see our Candidate Privacy Policy);
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion, or survey; or
- give us feedback or contact us.
Automated technologies or interactions. As you interact with our Sites, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this information, which may include personal data to the extent such information is reasonably capable of being associated with you or your device, directly or indirectly, by using cookies, server logs and other similar online tracking technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy further details.
Third parties or publicly available sources. We will receive personal data about you from various third parties as set out below:
Technical Data from the following parties:
- analytics providers such as Google and HubSpot based either outside or inside the EU (see our Cookie Policy for further information);
- Contact Data found on client and candidate LinkedIn profiles based either outside or inside the EU; and
- Identity and Contact Data from publicly available sources.

4. How we use your personal data

We will only use your personal data when the law allows us to. Depending on where you reside, we may be required to process data only if we have a legal basis. Most commonly, we will rely on the following legal bases when using your personal data:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

Click here to find out more about the types of lawful bases that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data, and, to the extent applicable, which of the legal bases we rely on to do so (these are set out in brackets). Our legitimate interests include to keep our records updated and to study how clients and candidates use our services, develop and grow our business, and inform our marketing strategy and provision of administration and IT services, as well as network security.

Note that we may process your personal data for more than one legal basis and/or purpose depending on why we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal data where more than one ground has been set out below:

To register you as a new client or candidate (performance of a contract with you);
To manage our relationship with you which will include notifying you about changes to our terms or privacy policy and/or asking you to leave a review or leave a survey (performance of a contract with you, necessary to comply with a legal obligation and/or necessary for our legitimate interests);
To enable you to partake in a prize draw, competition, or complete a survey (performance of a contract with you and/or necessary for our legitimate interests);
To administer and protect our business and our Sites, including for example, troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data (necessary for our legitimate interests and/or necessary to comply with a legal obligation);
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (necessary for our legitimate interests);
To use data analytics to improve our Sites, Services, marketing, customer relationships, and experiences (necessary for our legitimate interests);
To make suggestions and recommendations to you about services that may be of interest to you (necessary for our legitimate interests); and
To comply with our legal and regulatory obligations and to exercise our legal rights (necessary to comply with a legal obligation).

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which Services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us (opted in) or used services from us and you have not opted out of receiving that marketing. You will be given the opportunity each time you receive marketing communications from us to unsubscribe from future communications of that nature.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting out

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase.

Cookies and other online tracking tools

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Sites may become inaccessible or not function properly.

For more information about the online tracking technologies, we use and how you can opt out, please see our Cookie Policy.

SMS Texts

24 Seven and its affiliates, and contracted partners engage with candidates via calls, AI-generated calls, text messages, and/or emails to share job opportunities. Consistent with our privacy policy, information obtained will not be shared with third parties/affiliates for marketing/promotional purposes. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

5. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in “Purposes for which we will use your personal data” above.

Internal Third Parties
External Third Parties
Third party marketing and social media providers, as described in the Cookie Policy

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Data retention

For website users, we will generally keep the types of personal data set out above for two years from your last visit to our Sites. Please see the “Data retention” section of the main privacy policy for more information on our data retention practices.

CANDIDATES (INCLUDING POTENTIAL CANDIDATES)

This section covers the following four categories of candidates and potential candidates:

Potential candidates whose details remain on third party sites such as LinkedIn and job boards;
Potential candidates who are put forward for roles;
Freelance contractors who carry out temporary placements; and
Candidates who are placed into permanent placements.

3. How is your personal data collected?

1. Data Controller

All entities within the 24 Seven Group

2. The data we collect about you

For those potential candidates whose details remain on third party sites such as LinkedIn and job boards, the processing activities are minimal because their personal data are never put on to our systems.

We do not retain potential candidates’ personal data unless or until we consider that they may be suitable for placing with one or more of our clients. The details set out below relate to the other three categories of candidates and potential candidates outlined above.

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

The information you have provided to us in your curriculum vitae or resume, cover letter, and enquiry forms;
The information you have provided on our application form or during the interview process, including name, title, address, telephone number, personal email address, date of birth, gender, employment history (including previous employers, positions and work experience, professional licenses, certificates or other qualifications, and employment references or referrals), educational history and qualifications (including your highest level of education, the schools you attended and when you were in attendance, degrees, certificates or other educational qualifications you earned, and school transcripts or educational references), salary details (including previous or desired salary, bonus, benefits and expenses), and other qualifications;
Any information you give us on the types of roles and organisations you are interested in;
Your national insurance number and tax code; and
Test results for any application assessments conducted by our clients.

We may also collect, store, and use the following types of more sensitive personal data:

Financial information, such as your bank account details (bank name, address, account number and sort-code) so we can pay you for assignments you work on with clients.
Your social security number and/or driver’s license for identity verification purposes
Information about your race or ethnicity, religious beliefs, veterans status, national origin, gender identity, marital status, sexual orientation, and political opinions, but only to the extent required for legal reporting purposes or to the extent you voluntarily provide this information to us.
Information about your health, including any medical condition, health, and sickness records for purposes of facilitating disability accommodations and confirming drug test results or vaccine status.
Information about criminal convictions and offences when conducting required background checks or security clearances.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with recruitment services). In this case, we may have to cancel a Service you have with us, but we will notify you if this is the case at the time.

We use different methods to collect data from and about you including through:

You, the candidate;
Disclosure and Barring Service or third-party background check providers in respect of criminal convictions (where applicable due to assignments you are asked to work on);
Our service providers acting on our behalf including communications providers, scheduling providers, and application providers; and
Data from third parties in a publicly accessible source such as your LinkedIn details and job boards and information disclosed within.

4. How we use your personal data

We will use the personal data we collect about you to:

Identify you as a potential candidate and review your application for a position with us and/or one of our clients;
Assess your skills, qualifications, and suitability for a potential position or other opportunities with us and/or a client;
Verify the information provided to us in connection with your application or received from other sources including for purposes of carrying out background and reference checks, where appropriate;
Communicate with you about the recruitment process, including providing the status of your application or other opportunities with us that may be of interest to you;
Facilitate the recruiting and interview process;
Assess and improve the performance and success of our recruiting and hiring process;
Conduct internal investigations, audits, compliance, risk management, problem resolution and security operations;
Fulfil contractual obligations to you and other third parties; and
Keep records related to our hiring processes and services with you.

Depending on where you reside, we may be required to have a legal basis for our processing activities. With respect to your personal data, we rely on the following legal basis: legitimate interests, performance of a contract, and compliance with laws.

It is in our legitimate interests to decide whether to assign you to our assignments or put you forward for permanent positions with our clients since it would be beneficial to our business to appoint someone to that assignment/role with our clients. We also need to process your personal data to decide whether to enter into a contract with you. Having received your CV and the results from any tests or interviews with us or our client, we will then process that information for the purpose of considering your suitability for an assignment. If you are offered an assignment, we will then carry out any further steps necessary, such as take up references, carry out a criminal record check or any other background checks required by our client for the assignment.

If you are unsuccessful in securing a particular assignment or role (or decide not to take it up), we will retain your personal data for consideration for other assignments or roles unless you tell us otherwise.

5. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out at “How we use your data” above.

Internal Third Parties
External Third Parties

6. Data retention

How long will you use my personal data for?

We will generally keep the personal data of each category of candidates/potential candidates as follows, unless there is a specific legal requirement that requires us to retain any information for longer:
Potential candidates whose details remain on third party sites such as Linked-In and job boards – no personal information retained;
Potential candidates who are put forward for roles – 12 months from the date of the last recruitment activity, such as interview with a client;
Freelance contractors who carry out temporary placements – 6 years from the end of the contractual relationship; and
Candidates who are placed into permanent placements – 12 months from the date of the placement.

Please see the “Data retention” section of the main privacy policy for more information on our data retention practices.

CLIENTS

2. The data we collect about you

1. Data Controller

All entities within the 24 Seven Group

We may collect, use, store and transfer different kinds of personal data about you (in this “Clients” section of the privacy, “you” shall collectively refer to your company or organization and to you as its representative) which we have grouped together as follows:

The information you have provided to us in enquiry forms; and
The information you have provided in communications with us, including name, title, employer, job title, address, telephone number, and email address.

We do not anticipate that we will collect any types of sensitive personal data or Special Categories of Personal Data from you. However, if you voluntarily provide us with this type of information, you hereby consent to our processing of such information in accordance with this privacy policy.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with recruitment services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

You, as the client or a representative of the client; and
Data from third parties in a publicly accessible source such as your LinkedIn details, business website and information disclosed within.

4. How we use your personal data

We will use the personal data we collect about you to:

Carry out our recruitment services with you or on your behalf;
Fulfil requests to place candidates within your organisation;
Obtain feedback on services we have provided to you in the past;
Communicate with you about our processes;
Forward you details of candidates we believe may be of interest to you;
Provide you with our latest marketing materials; and
Record your candidate and communication preferences in receiving marketing from us and third parties operating on our behalf.

Depending on where you reside, we may be required to have a legal basis for our processing activities. With respect to your personal data, we rely on the following legal bases: legitimate interests, performance of a contract, and compliance with laws. It is in our legitimate interests to decide what recruitment services we are to provide to you since it would be beneficial to our business to appoint candidates within your organisation to fulfil your requests. We also need to process your personal data to decide whether to enter into a contract with you. It is also in our legitimate interests to provide you with marketing updates, both on the services that we provide and candidates who may be of interest to your sector.

You have the right to withdraw consent to marketing at any time by contacting us.

5. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out above at “How we use your personal data”.

Internal Third Parties
External Third Parties

6. Data retention

How long will you use my personal data for?

For clients, we will generally keep the types of personal data set out above for six years from the end of your last engagement with us (or if we do not provide any services from you, six years from the date of your initial enquiry). Please see the “Data retention” section of the main privacy policy for more information on our data retention practices.

SUPPLIERS