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Client Advisor

Contract type

Location

Nashville, TN

Specialty

Salary

$20/hour

Remote

No

Reference

515456

Contact name

Natalie Bowden

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Job description

Client Advisor (Full-Time)

Employment Type: Full-Time | Compensation: $20/hour

We are seeking a polished, client-focused Client Advisor to deliver exceptional service and drive sales performance in a luxury retail environment. This role is ideal for a relationship-builder who is passionate about fashion, attentive to detail, and motivated by exceeding client expectations.

Key Responsibilities

  • Achieve individual sales goals and store KPIs while maintaining elevated standards for client service, visual presentation, inventory, and store operations.
  • Deliver a personalized, high-touch client experience that builds trust, loyalty, and repeat business.
  • Develop and maintain a strong client database through meaningful outreach and professional relationship management.
  • Represent the brand with professionalism, confidence, and a deep understanding of products, collections, and brand standards.
  • Maintain consistently high visual merchandising and store presentation standards in alignment with established directives.
  • Support stock management, inventory accuracy, loss prevention, and daily operational procedures.
  • Participate actively in team training and development, including product knowledge, brand education, sustainability, diversity, and workplace safety initiatives.
  • Collaborate effectively with team members while also working independently to prioritize client needs and business objectives.

Qualifications

  • Previous sales experience in luxury, designer fashion, premium retail, or a similarly client-driven environment.
  • Demonstrated ability to meet or exceed sales targets and performance KPIs.
  • Exceptional communication, interpersonal, and relationship-building skills.
  • A professional, optimistic, collaborative, and client-first approach.
  • Strong organizational skills, attention to detail, and problem-solving ability.
  • Ability to build rapport quickly and cultivate long-term client relationships.
  • Passion for delivering outstanding customer experiences and representing a luxury brand.
  • Ability to work independently as well as contribute positively within a team environment.

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