Compliance and Quality Assurance Coordinator

Compliance and Quality Assurance Coordinator

Position Overview: As the Compliance Coordinator, you will be responsible for coordinating daily communication between Factories/Suppliers and internal related departments to ensure factory compliance and customers/brands product quality expectations (Testing and inspection) are met.

Responsibilities:
• Evaluate products to ensure compliance with ULAC testing standards and customer testing requirements by examining physical product samples with cross-functional teams.
• Provide support onboarding and setting up New Factories/ Suppliers.
• Ongoing assurance of Factories/Supplier’s adherence to different Brands/Retailers/Customers Social & Environmental compliance, Security Audit and Quality audit.
• Proactively work with Factories/Supplier on remediation plans to improve factory’s compliance rating.
• Communication daily with Factories/Suppliers to request required regulatory and performance testing for softlines and hardlines product.
• Evaluation of testing reports for Softlines and hardlines product.
• Manage and resolve testing failures and non-compliance with Factories/Suppliers and Retailers.
• Ensure testing requirements for major retailers.
• Maintain documentation and update testing status on internal systems.
• Communicate potential issues to cross function teams.
• Issue General Conformity Certificate to suppliers upon receipt of all required passing test reports.
• Coordinate with 3rd party testing lab and audit firm to finalize testing protocols, reviewing testing charges and audit programs.
• Good understanding of Apparel sustainability initiatives, For example: Higg Index, GRS, RCS, GOTS, etc.
• Perform any other duties as requested by management in support of the company needs and operations

Qualifications:
• MUST have a fashion/apparel background.
• Minimum 2 years of work experience in some capacity associated with apparel production, product testing and/or factory compliance.
• Knowledge of US federal and state safety regulations for apparel, including CPSC, CPSIA, and CA Prop65.
• Experience with testing programs and factory compliance of major retailers, including Walmart, Costco, Kohls, a plus.
• Proficiency in Microsoft Office products, Word, Excel, Outlook, Teams.
• Excellent verbal and written communication skills.
• Must have the ability to manage and prioritize multiple projects simultaneously while meeting deadlines consistently.