Program Specialist – West Coast Account
Location: Laguna Beach, CA
Employment Type: Full-Time
Digital Agency is seeking a detail-oriented and proactive Program Specialist to support a major automotive clients. In this role, you will partner with client-facing teams, agencies, and internal stakeholders to analyze program performance, manage reporting, improve processes, and help deliver high-quality digital marketing initiatives.
This is an excellent opportunity for an early-career professional who enjoys working with data, solving problems, building relationships, and making a measurable impact in a fast-paced account management environment.
What You’ll Do
- Support automotive digital marketing programs through data analysis, reporting, client presentations, and vendor coordination.
- Monitor project progress, open issues, and opportunities to improve performance and operational efficiency.
- Create weekly, monthly, and quarterly performance reports using advanced Excel skills.
- Analyze program, product, and service performance to develop actionable recommendations.
- Partner with internal and external teams to maintain and improve program technology, tools, and processes.
- Build productive vendor relationships and help ensure deliverables are completed on time and to expectations.
- Support quality-assurance activities across digital advertising, website, and marketing technology initiatives.
- Create communications, training, reporting, and marketing materials that build program awareness and confidence.
- Collaborate with dealer support and account teams on key communications and issue resolution.
What You’ll Bring
- Bachelor’s degree required.
- 1–3 years of professional experience in marketing, sales, account management, project management, or a related field.
- Experience with digital marketing, digital analytics, or client-facing support.
- Advanced Microsoft Excel skills, including complex spreadsheets, PivotTables, and PivotCharts.
- Strong analytical, written, verbal, and presentation skills.
- Highly organized, detail-oriented, self-motivated, and comfortable managing multiple priorities.
- Collaborative interpersonal skills and a solution-oriented mindset.
- Experience in automotive, Google Ads, Meta advertising, website experience, or digital media is a plus.
Why Join Us
Join a collaborative team where you can grow your expertise in digital marketing, analytics, client support, and program management. This full-time, on-site role is based in Laguna Beach, California and includes comprehensive health benefits, paid holidays, generous PTO, and additional office perks.
