Director of Pharmacy Operations

• Relocation Package to the Southwestern U.S.
• Base Salary $175,000-$200,000 DOE

Position Overview

We are seeking a Director of Pharmacy to lead pharmacy operations, drive performance, and support continued organizational growth across a multi-state environment. This leader will bring a strong blend of operational excellence, clinical oversight, people leadership, and data-driven decision-making.
The ideal candidate understands how to evaluate and improve pharmacy performance through KPIs, process optimization, workflow improvement, and cross-functional leadership. This person will be responsible for helping scale operations, improve consistency, and elevate the overall effectiveness of the pharmacy function while ensuring compliance and high-quality patient care.
A key priority for this role is identifying a leader who is licensed in multiple states and comfortable operating in a fast-paced, high-growth setting with complex regulatory and operational demands.
Key Responsibilities

• Lead day-to-day pharmacy operations across a multi-state environment
• Establish, monitor, and improve key pharmacy KPIs, including productivity, turnaround times, quality, service levels, compliance, and team performance
• Drive operational improvement initiatives that enhance workflow efficiency, scalability, accuracy, and patient experience
• Analyze performance data and trends to identify gaps, develop action plans, and implement measurable improvements
• Partner with executive leadership to develop operational strategies that support growth, profitability, and service excellence
• Build, lead, and develop pharmacy teams, including coaching leaders and creating accountability around performance expectations
• Ensure compliance with all state and federal pharmacy regulations, accreditation standards, and internal policies
• Collaborate cross-functionally with clinical, operations, compliance, credentialing, and leadership teams to improve execution and alignment
• Support multi-state licensing strategy and operational readiness as the business expands
• Create and maintain SOPs, workflows, and operational best practices across the pharmacy organization
• Serve as a key leader in change management, helping teams adopt new processes, technologies, and performance standards

Qualifications

• Active Pharmacist license required
• Licensed in multiple states required; additional state licensure strongly preferred
• 7+ years of progressive pharmacy leadership experience, including operational leadership
• Prior experience in a Director of Pharmacy, Pharmacy Operations Leader, PIC, or similar leadership role
• Strong understanding of pharmacy operations, compliance, staffing models, workflow design, and performance management
• Demonstrated success using KPIs, metrics, and reporting to improve operational performance
• Proven ability to lead process improvement and drive measurable results
• Experience leading teams in a fast-paced, evolving environment
• Strong business acumen with the ability to balance patient care, compliance, and operational efficiency
• Excellent communication, leadership, and cross-functional partnership skills

Preferred Background

• Experience in a multi-state pharmacy environment
• Experience with high-growth pharmacy organizations
• Familiarity with operational dashboards, reporting tools, and pharmacy performance analytics
• Track record of improving turnaround time, team productivity, patient outcomes, or service delivery through operational enhancements
• Comfortable navigating ambiguity and building structure in scaling organizations

What We’re Looking For

This role is ideal for a pharmacy leader who:

• Knows how to turn data into action
• Understands what strong pharmacy operations should look like
• Can build accountability around performance and outcomes
• Has a continuous improvement mindset
• Is excited by the opportunity to lead in a multi-state, operationally complex environment

• AL, AK, AR, CA, KS, KY, LA, MI, MY, MS, NE, NV, OH,OK, TN, VA, WV