Showroom Manager | San Francisco
Join a rapidly growing, design-forward luxury jewelry brand and lead an exceptional in-person client experience in the heart of San Francisco’s Hayes Valley.
As Showroom Manager, you will be a trusted advisor to high-value clients while leading, coaching, and developing a talented team of Diamond Sales Experts. This is an exciting opportunity for a strong retail leader who thrives in a high-touch sales environment and is passionate about building client relationships, driving results, and creating memorable milestone moments.
What You Will Do
- Lead daily showroom operations, including opening and closing procedures, staffing, inventory, merchandising, security, shipping, and receiving.
- Drive individual and team performance against quarterly sales and service goals.
- Coach, mentor, and develop a high-performing sales team through hands-on leadership and training.
- Build lasting client relationships through thoughtful clienteling, consultative selling, and exceptional service.
- Partner with leadership, retail operations, marketing, and product teams on new launches, events, activations, and client experiences.
- Identify opportunities to improve processes and elevate the showroom experience.
What You Bring
- 4+ years of management experience in luxury retail or a comparable high-touch sales environment.
- Strong leadership, team development, and sales coaching experience.
- Proven success closing sales in a high-volume, client-focused setting.
- Luxury jewelry or diamond knowledge strongly preferred; technical diamond knowledge is a plus.
- Confident, organized, independent, and highly motivated.
- Weekend availability required.
Compensation & Benefits
- Comprehensive benefits beginning as early as the first day of employment.
- Medical, vision, dental, retirement savings, life and disability coverage, paid time away, and employee discounts.
Onsite role. This position requires regular in-person presence for all scheduled work hours.
