General Manager
Lead a high-visibility luxury retail location in Pasadena and make a direct impact on store performance, team culture, and the customer experience. This is an exciting opportunity for a seasoned Store Manager who thrives in a fast-paced, high-profile environment and is ready to lead from the front.
The General Manager will own the operational and financial success of the store, partnering closely with senior leadership to drive sales, develop talent, and deliver an exceptional in-store experience. This location is highly visible and requires a confident, polished leader with strong retail management experience and the ability to build an engaged, accountable team.
What You Will Lead
- Drive store sales, performance goals, customer satisfaction, and operational excellence.
- Lead, coach, and develop a team of approximately seven associates and managers.
- Create a high-energy sales culture focused on service, accountability, and results.
- Manage staffing, scheduling, performance reviews, training, and succession planning.
- Partner with leadership on store strategy, financial planning, sales opportunities, and business priorities.
- Ensure strong visual standards, merchandise security, inventory control, and store operations.
- Maintain an elevated customer experience across every interaction.
Ideal Background
- 5+ years of Store Manager or General Manager experience in a high-volume, high-visibility retail environment.
- Luxury, jewelry, premium retail, or high-end sales experience strongly preferred.
- Strong leadership background, including coaching, hiring, performance management, and team development.
- Proven ability to drive sales results, manage store operations, and lead through change.
- Comfortable working a flexible retail schedule, including evenings and weekends.
