Jewelry Sales Associate – San Diego, CA
Full-Time | Onsite Showroom Role | Compensation: $22/hour
About the Role
As a Jewelry Sales Associate, you will provide an exceptional experience for every customer. You will guide customers through the full life cycle of the sale via in-person and virtual appointments, phone, and live chat. You will assist customers in finding their best jewelry match from a luxury product line while meeting and exceeding sales targets in a fast-paced environment. This team creates personalized experiences while sharing some of the happiest moments of customers’ lives.
The ideal candidate can work a full-time schedule that includes weekend days. This role is fully in-person at the San Diego, CA showroom location. The targeted budget for this position is $22/hour and may be adjusted at any time at the discretion of the company.
What You’ll Do
- Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
- Manage a high volume of incoming sales leads via email, live chat, and phone to attain individual revenue targets while providing a luxury customer experience reflective of the high-quality product.
- Proactively greet, check in, and assist customers throughout the purchasing process, creating a memorable, one-on-one customer experience.
- Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
- Call customers to confirm showroom appointments and answer any pre-appointment questions.
- Review customer feedback surveys and online reviews, partnering with leadership to continuously improve the customer experience and your sales performance.
- Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests and to ensure product security.
- Open and/or close the showroom and waiting area as part of daily operations.
- Use the company’s ERP system to manage tasks and communicate cross-functionally.
- Act as a brand advocate, sharing the mission of creating a more sustainable, transparent, and compassionate jewelry industry.
What You Have
- A passion for the customer. You go above and beyond to provide the best possible experience to each person who walks through the door.
- A drive to exceed goals. You enjoy a challenge and describe yourself as an “over-achiever” with a focus on surpassing sales targets.
- Strong attention to detail. You understand that, for a customer’s biggest moments, the little things matter most. You bring a passion for process and a keen eye for detail in a fast-moving environment.
- Excellent communication skills. Whether interacting with customers or teammates in person, via email, or by chat, you are clear, concise, and professional.
- A collaborative mindset. You are a team player who believes in working together to transform the jewelry industry.
What We Offer
The company is passionate about the employee experience and offers strong training and development, competitive compensation, and a robust benefits package, including:
- Career Growth: Regular 1:1s with your manager, multiple training opportunities, and an annual 360 review process focused on creating clear pathways for growth.
- Set Schedule: Consistent weekly hours with two consecutive days off.
- Mission-Minded Team: A diverse, values-driven team dedicated to a more transparent, sustainable, compassionate, and inclusive jewelry industry.
- Lifestyle Spending Account: Company reimbursements for eligible wellness expenses such as gym memberships, massage, counseling, and more.
- Continued Education: Company-sponsored learning in leadership, professional skills, and diversity & inclusion, plus access to tuition reimbursement for role-specific trainings.
- Employee Discounts: Generous discounts on jewelry products.
- Sales Incentive Programs: Quarterly bonuses for achieving sales targets, additional bonuses for exceeding goals, and monthly bonuses for top sales representatives.
- Mental Wellness Perks: Access to mental health resources, self-care apps, seminars, and a 24/7 Employee Assistance Program.
- Giving Back & Volunteering: Opportunities to support local initiatives and volunteer as a team.
- Medical, Dental, and Vision: Multiple plan options, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Coverage begins on the first day of your second month.
- 401 (k) Match: A generous company match to help you save for the future.
- Paid Time Off: Accrual of approximately three weeks of PTO in your first year.
- Parental Leave: Paid parental leave to support bonding and care for new additions to your family.
- Disability and Life Insurance: 100% employer-paid coverage.
- Pre-Tax Commuter Benefits.
How to Apply & What to Expect
If you are interested in growing with this organization, please submit your resume and a cover letter describing why you are excited about the mission and this team. Please include a sentence about your favorite diamond shape.
You will receive an email confirming receipt of your application and can expect an update within one week. If selected for further consideration, the process will typically include:
- A phone conversation with the recruiting team.
- An online exercise exploring the website and common customer inquiries.
- A video interview with a hiring leader.
Commitment to Inclusion & Equal Opportunity
The organization is committed to cultivating a more transparent, sustainable, compassionate, and inclusive jewelry industry and workplace. The team celebrates diverse perspectives and aims to maintain a work environment and hiring process free from harassment or discrimination on any basis protected by applicable federal, state, or local laws.
The company complies with all Equal Employment Opportunity laws and all other applicable employment regulations. If you need assistance or a reasonable accommodation during the application or interview process, you may contact the team for support.
Job Title: Manager, Space Planning Analytics
The Manager, Space Planning Analytics is responsible for developing strategic merchandising concepts and planning core product assortments. This role involves creating planograms across all trade channels and customers, and developing innovative fixture and graphic elements to enhance brand presence in stores, driving sales and profitability.
Key Responsibilities
- Utilize Prospace software to create merchandising and planogram solutions for sales and profitability growth.
- Collaborate with sales and brand marketing teams to analyze item-level performance trends and develop optimized assortments.
- Lead assortment optimization analytics to maximize productivity at the point of purchase.
- Work with marketing and creative teams to design in-store graphics and signage to optimize brand awareness.
- Lead the design and development of retail in-store merchandising fixtures.
- Manage execution of seasonal planogram conversions and maintain visual merchandising libraries.
- Conduct strategic assortment analytics and financial modeling to balance core items and new product introductions.
- Perform additional duties as required by management.
Minimum Qualifications
Education and Experience
- Bachelor’s degree in design or related field preferred.
- 3-5 years of experience in Visual Merchandising with planogram development experience.
- Experience as a vendor to retailers such as Walmart is preferred.
Knowledge, Skills, and Abilities
- Proficient in JDA Merchandise Management System & Space Planning.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Strong analytical capabilities with experience in SKU-level data analysis.
- Excellent communication and organizational skills.
- Strategic thinking and decision-making abilities.
- Ability to work with cross-functional teams and manage multiple projects.
- Proactive and customer-focused with a strong creative skillset.
- Ability to travel up to 25%.
Assistant Store Manager
Location: Beverly Hills, CA (On-site) – Full-Time – New Store Opening
The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one.
Key Responsibilities
Leadership & Team Management
- Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment.
- Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards.
- Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling.
- Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance.
Sales & Client Experience
- Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results.
- Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations.
- Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business.
- Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients.
Visual Merchandising & Brand Presentation
- Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms.
- Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes.
- Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories.
- Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients.
Operations & Loss Prevention
- Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting.
- Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately.
- Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation.
- Ensure adherence to company policies, loss prevention standards, and safety procedures.
People & Culture
- Foster a positive, inclusive work environment aligned with the company’s values and brand ethos.
- Promote a culture of accountability, teamwork, and continuous improvement.
- Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs.
Qualifications
- 1–3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel.
- Proven ability to drive sales and deliver an elevated client experience.
- Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style.
- Experience with visual merchandising and styling within a trend-driven environment.
- Comfortable with basic retail math, KPIs, and using POS and scheduling systems.
- Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs.
- Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures.
What We Offer
- Competitive base pay and performance-based incentives.
- Opportunity to grow your career in a contemporary fashion brand environment.
- Collaborative, creative culture with a focus on client experience and styling.
To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.
Our client, an accessories manufacturer and retailer, is looking to hire a Key Account Manager to join their team!
Details:
Location: Irvine, CA – MUST be local and live in Southern California.
Schedule: Hybrid
Salary: $80-85k/yr. annually.
As a Key Account Manager, you’ll be at the forefront of sales strategy including bridging the gap between sales force and internal operations. Responsibilities will encompass collaborative planning, forecasting, and trend analysis to drive product upselling. You’ll manage crucial EDI transactions, maintaining compliance, and communication with major accounts, including esteemed US carriers. Furthermore, you’ll play an essential role in warehouse coordination, ensuring timely routing and shipping. This role also includes the day-to-day operational management, overseeing order entry through invoicing. This role may involve occasional travel to provide on- ground support to the sales team.
Responsibilities
- Maintain shipping and routing compliance for major accounts and retailers across the US.
- Oversee and manage essential EDI transactions, including cancel dates, routing deadlines, and shipment methods.
- Foster daily communication with warehouse teams to ensure seamless routing and shipping execution.
- Liaise with sales representatives, buyers, and assistants regarding extensions and shipping updates.
- Efficiently manage purchase orders from initial bulk allocation through invoicing.
- Ensure punctual sending and receiving of all EDI transactions.
- Analyze production schedules, inventory data, and forecasting to predict unit needs accurately.
- Allocate and manage Basic Replenishment based on models and stock balancing to maintain optimal store in-stock positions.
- Manage day-to-day operations, overseeing order entry through invoicing.
- Undertake additional duties as assigned to support overall team objectives.
Required Skills and Experience
- Preferred Bachelor’s degree or equivalent experience.
- 2-3 years of customer service and EDI order processing experience required.
- Highly proficient in MS Excel to manipulate and analyze data effectively.
- Exceptional communication skills and commitment to follow-through in both written and verbal communications.
- Demonstrated ability to thrive in a fast-paced, multitasking environment.
- Proficient time management skills with a knack for effective prioritization.
- A strong eye for detail and organizational prowess.
- Prior experience with Full Circle (e.g., Oracle, SAP) preferred.
- Background in a consumer products-based business is advantageous.
- Experience working with major retailers, big box retailers or off-price accounts needed!
If you’re an enthusiastic individual who combines analytical insight with a sales-oriented mindset we encourage you to apply and contribute to their teams growing success!
Our retail client is seeking a Marketing & Merchandise Analyst to support and grow usage of their C-Shopper Customer Insights platform. You’ll sit between data, marketing, and merchandising teams to turn customer and transaction data into clear, actionable guidance that improves trips, baskets, and customer value.
Key Responsibilities
- Support ongoing C-Shopper enhancements with internal data teams and external partners.
- Build and maintain dashboards, reports, and analyses that translate data into business-ready insights.
- Onboard and train internal users; provide ongoing “help desk” style support and best-practice guidance.
- Drive platform adoption via office hours, check-ins, training sessions, and simple how-to content.
- Turn complex analytics into concise stories and recommendations for marketing, merchandising, loyalty, and operations.
- Advise on assortment, pricing, promotions, and customer segmentation using C-Shopper tools.
- Act as the “voice of the customer,” helping teams build more customer-centric strategies.
- Track and report on C-Shopper performance metrics (usage, engagement, satisfaction, business impact).
- Collect and synthesize user feedback to inform product improvements and new use cases.
- Monitor market and category trends and connect them to practical C-Shopper applications.
Qualifications
- Bachelor’s degree in Marketing, Business, Analytics, Economics, Statistics, or related field (or equivalent experience).
- 2+ years in marketing analytics, category management, merchandising analytics, or customer insights.
- Proficiency with data and reporting tools (Excel, BI/visualization platforms); syndicated data (Circana/IRI, Nielsen) a plus.
- Strong analytical skills and the ability to turn data into clear, actionable recommendations.
- Confident communicator and presenter; comfortable leading virtual and in-person trainings.
- Proven ability to manage multiple projects and stakeholders in a fast-paced environment.
- Experience working cross-functionally (Marketing, Merchandising, Finance, Operations, IT/Data) preferred.
- Self-starter with a customer-centric mindset and a passion for enabling others through insights.
Territory Manager
Location: Remote, HQ in Irvine, CA
Employment Type: Full-Time
We are seeking a driven, relationship-focused Territory Manager to oversee sales and business development within a defined geographic territory. In this role, you will be responsible for growing revenue, expanding market share, and deepening relationships with dealers, distributors, and end customers in the commercial furniture and interiors space.
Key Responsibilities
- Manage and grow a defined territory centered around Irvine, CA and surrounding markets.
- Develop and execute a strategic territory plan focused on revenue growth, new account acquisition, and market penetration.
- Prospect, qualify, and close new business with dealers, A&D firms, corporate end users, and other key decision-makers involved in furniture and workspace solutions.
- Strengthen relationships with existing accounts through regular in-person meetings, trainings, product presentations, and joint business planning.
- Represent the product portfolio effectively, including systems furniture, seating, casegoods, and related workspace solutions.
- Conduct needs assessments and provide customers with consultative solutions that align with their workspace, budget, and design requirements.
- Collaborate with internal teams (customer service, design, operations, and leadership) to ensure a smooth sales process and high customer satisfaction.
- Monitor competitive activity in the territory and report market trends, pricing pressures, and product feedback.
- Prepare and deliver professional sales presentations, proposals, and quotations.
- Maintain accurate records of activity, pipeline, and forecasts using the company’s CRM and reporting tools.
Qualifications
- Proven experience in outside sales, account management, or territory management, preferably in commercial furniture, interiors, contract furnishings, or a related B2B environment.
- Strong track record of meeting or exceeding sales targets within a defined territory.
- Ability to build and maintain strong, long-term relationships with channel partners and end users.
- Excellent communication, presentation, and negotiation skills.
- Self-motivated, highly organized, and comfortable working independently in the field.
- Strong business acumen with the ability to understand margins, pricing, and value-based selling.
- Proficiency with CRM tools and standard office software.
- Valid driver’s license and ability to travel regularly within the territory.
Ideal Candidate Profile
The ideal candidate is a proactive, hunter-minded sales professional who thrives in a relationship-driven, specification-based sales environment. You are comfortable working with dealers, designers, and end users, and you understand how to navigate long sales cycles, bid situations, and project-based work. You enjoy being in the field, meeting customers face-to-face, and representing a broad range of workplace solutions.
Senior Account Executive
Location: Boston
Employment Type: Full-Time
Company Overview
We are invested in helping you develop your career. There are countless ways for our team members to learn and grow, including internal mobility. Our company culture builds connections, careers, and employee opportunities by creating a workplace that values diversity, teamwork, and transparency. We help create unforgettable experiences for our partners every day.
Industry leaders since 1983, we are the largest specialty linen rental company in the nation, with prominent operating facilities in Napa, CA and Chicago, IL, and sales teams, event designers, and showrooms in most major cities across the United States.
We have earned a reputation of prominence by offering the very best in breadth of product, quality, and service, ensuring our clients experience unprecedented opportunities in innovation, inspiration, and collaboration. Our unparalleled repertoire of services spans from specialty linen, linen accessories, chargers, spandex, chair décor, and set & strike production.
We take great pride in our passion for design and trends, our pursuit of fresh ideas, and our partnerships with those who share our central values of innovation, inspiration, and collaboration. It is our privilege to help celebrate life’s momentous occasions. Whether a private dinner for two or a gala for thousands, we value each opportunity to bring beauty and joy to every experience we touch.
Position Summary
The Senior Account Executive will help increase sales and address customer needs within the region. This role is responsible for presenting products and services to potential clients, identifying specific customer characteristics, and recommending ways to promote and sell our offerings. To be successful, you should have excellent communication abilities and be highly motivated to meet and exceed sales goals. Ultimately, you will help grow our customer base and further establish our reputation in the market.
Key Responsibilities
- Generate sales through aggressive prospecting, client presentations, networking events, industry referrals, and social media outreach.
- Perform market research to determine competitive advantage and report competitor and customer activities in the field.
- Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
- Recommend changes in products, services, and policies by evaluating sales results and competitive developments.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Consistently meet or exceed assigned sales goals.
- Establish, develop, and maintain a strong client base with a focus on continuous growth.
- Drive brand awareness within the territory.
- Negotiate details of contracts to secure profitable business.
- Perform administrative duties such as tracking sales records, entering orders, and filing expense reports.
Requirements
- 3+ years of direct sales experience in a closely related industry.
- Proven top-performer with a strong track record of “hunting” for new business.
- Creative flair and ability to consult on event décor.
- Results-oriented and goal-driven, with a desire to be part of a high-energy, dynamic team.
- Entrepreneurial spirit and hunger to build a market and robust book of business.
We are seeking a hands-on, people-driven HR leader to join a collaborative and highly respected Human Resources team. Reporting to the VP of HR, this position will serve as the primary HR partner for the Placentia, CA location, overseeing a team of approximately 200 employees across Operations, Finance, IT, Marketing, Customer Service, and R&D.
This is a true HR generalist role—ideal for someone who enjoys variety and thrives in a people-centric culture. The position is evenly balanced across three focus areas: recruiting, employee relations/HR operations, and strategic initiatives based on your individual strengths or “niche.”
Why You’ll Love It Here
- Hybrid schedule (3 days onsite / 2 remote)
- Collaborative and well-respected HR department (VP + Generalist + Coordinator + this role)
- Strong leadership support and genuine appreciation for HR
- Streamlined processes and structure already in place
- Great benefits and immediate 401K vesting
- Opportunity to make an impact without unnecessary red tape
Key Responsibilities
- Partner with leaders to support all HR functions for the Placentia site, including talent acquisition, employee relations, performance management, and organizational development.
- Lead full-cycle recruitment for a variety of roles: conduct intake meetings, post jobs, source candidates, screen, interview, coordinate with hiring managers, extend offers, and oversee onboarding.
- Serve as an employee advocate and trusted advisor to management, handling day-to-day employee relations, coaching, and conflict resolution.
- Support ongoing HR initiatives, engagement programs, and process improvements.
- Contribute to a culture of collaboration, integrity, and accountability.
- Manage HR compliance and ensure consistency with policies and practices.
- Provide mentorship and leadership within a tight-knit HR team.
- Maintain HR data and reporting metrics within HRIS and ATS platforms.
What We’re Looking For
- Bachelor’s degree in Human Resources, Business, or related field.
- Minimum of 10–15 years of HR experience, including at least 5 years in a senior or leadership capacity.
- Strong generalist experience with exposure to recruitment, employee relations, and HR operations (no payroll or benefits administration).
- Proven ability to balance hands-on execution with strategic partnership.
- Excellent communication, interpersonal, and decision-making skills.
- A collaborative, professional, and approachable demeanor.
- Proficiency in Microsoft Office and experience with HRIS platforms.
- Bilingual (Spanish) is a plus, but not required.
- Experience in the manufacturing industry. Additional formal education beyond bachelor’s degree level.
- PHR, PHR-CA, SPHR, or SPHR-CA active certification.
Compensation & Benefits
- Base Salary: $120,000–$140,000 (based on experience and level)
- Health, Dental, Vision Coverage
- 401K with Company Match
- Hybrid Work Schedule (3 Days Onsite / 2 Remote)
- Great leadership support and a “people-first” culture