Trade Marketing Manager
Employment Type: Full-Time
Position Overview: We are seeking a highly organized and proactive Trade Marketing Manager to join a growing team in the professional beauty and personal care industry. This is a high-ownership opportunity for a marketer who wants to make a visible impact by turning brand strategy into effective trade programs that support sell-through, strengthen channel partnerships, and elevate the brand experience across North American professional distribution and salon networks.
The ideal candidate is detail-oriented, collaborative, and comfortable working in a fast-paced environment. You bring strong project management skills, a hands-on mindset, and a continuous improvement approach to every initiative.
Key Responsibilities:
- Develop and execute trade marketing campaigns that align brand priorities with channel and sales goals across professional distribution networks.
- Create and manage point-of-sale and in-location marketing materials, including displays, signage, planograms, and promotional placements.
- Produce and coordinate digital assets that support trade promotions, product launches, and distributor marketing initiatives.
- Own the trade and distributor marketing calendar, ensuring timely execution and alignment across campaigns and launches.
- Partner cross-functionally with Sales, Education, and external channel teams to support day-to-day marketing needs.
- Manage product and campaign content across distributor portals and online accounts, maintaining accuracy and brand consistency.
- Monitor campaign performance, analyze results, and provide recommendations to improve effectiveness and return on investment.
- Coordinate with vendors, agencies, and production partners to deliver high-quality materials on time and within budget.
- Support planning and execution for trade shows, distributor events, and brand activations that increase awareness and drive revenue.
Qualifications:
- Experience in trade marketing, channel marketing, shopper marketing, or brand activation.
- Background working with distributors, retail partners, or professional channels preferred.
- Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
- Excellent communication skills, including copywriting and content coordination.
- Analytical mindset with experience tracking campaign results and translating insights into action.
- Proficiency with marketing tools, content management platforms, and presentation software.
- Collaborative, resourceful, and comfortable operating in a dynamic growth environment.
What Success Looks Like:
- Trade campaigns launch on time and support sales objectives.
- Distributor and salon-facing materials are accurate, compelling, and on-brand.
- Cross-functional relationships are strong and productive.
- Campaign learnings are used to continuously optimize future programs.
Hybrid onsite in LA.
About the Role
We are seeking a Junior Graphic Designer to help support and evolve a growing consumer brand’s visual identity across print and digital channels. This role is ideal for a thoughtful, detail-oriented designer who is excited to contribute to a wide range of creative projects, from packaging and campaign assets to social content, email, web, and branded materials.
The ideal candidate is highly collaborative, creatively curious, and passionate about building cohesive, engaging visual experiences. This person will partner closely with creative leadership and cross-functional teams to execute polished, on-brand work across multiple touchpoints.
Key Responsibilities
- Support the design and iteration of packaging and related brand materials while maintaining consistency across formats and product lines.
- Create assets for print and digital initiatives, including website graphics, email campaigns, social media content, event collateral, and branded merchandise.
- Assist with concept development, moodboarding, and visual research for launches, campaigns, and seasonal initiatives.
- Handle production design tasks such as resizing, file preparation, formatting, and versioning creative assets.
- Collaborate with cross-functional partners across marketing, merchandising, and product-related teams to support a variety of creative needs.
Qualifications
- 1–3 years of graphic design experience, ideally within a consumer, beauty, lifestyle, fashion, or related brand environment.
- A strong portfolio that demonstrates taste, originality, and a clear point of view.
- Solid understanding of typography, layout, composition, and visual storytelling.
- Experience designing for both print and digital formats.
- Packaging and production experience is a plus.
- Digital design experience is a plus, especially email creative, web banners, and motion or GIF assets.
- Excellent attention to detail, strong communication skills, and the ability to manage multiple projects effectively.
- Comfort working in a fast-paced, collaborative environment.
- Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.
What We’re Looking For
- A designer with a strong eye for visual hierarchy, composition, and brand consistency.
- Someone with elevated taste, strong executional skills, and enthusiasm for creating standout work.
- A self-starter who is eager to learn, take feedback, and grow within a collaborative team.
OUR CLIENT IS A PRIVATE LABEL PHARM/WELLNESS SUPPLEMENT COMPANY LOOKING FOR STRONG ETAILER WHOLESALE SALES EXECUTIVE THAT HAS CURRENT EXPERIENCE AND OPEN TO FULL TIME ON SITE IN FARMINGDALE, NY OFFICE
About the Role:
We are looking for an e-commerce sales manager whose role will be focused on developing and implementing an online sales strategy by optimizing various aspects of e-commerce operations. This includes, but is not limited to, managing inventories, processing orders, online payments, order fulfilment and customer service.
This individual should be able to use his/her knowledge of the Internet/e-commerce to cultivate and execute strategic partnerships, with both customers and online retailers, and develop and manage these ongoing relationships.
As an e-commerce manager, this individual is expected to maintain all our sales touchpoints — website, online marketplaces, and aggregators — and oversee online sales, manage stock inventories, and optimize the overall customer experience.
Responsibilities:
· Develop and execute strategies for lead generation, sales, pricing, and all other matters related to revenue generation.
· Personally pursue and close key sales opportunities, managing the sales process.
· Build professional and trusting relationships with key customers, leverage existing relationships
· Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
· Optimize end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
· Enhance customer experience by working closely with other departments, such as marketing
· Manage and maintain e-commerce platforms, including product listings, pricing, inventory management and other e-commerce operations to optimize product visibility, customer engagement, and sales conversion.
· Should have solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.
· Have experience managing e-commerce platforms such as Shopify, Magento, Amazon and/or WooCommerce.
· Plan and monitor Amazon paid search marketing campaigns and work with marketing team to create and manage product descriptions for online marketplace platforms
· Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
· Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
· Pioneer and create new opportunities with ecommerce accounts, identifying white space and marketing opportunities to generate sales
Experience & Skills
· 3-5 years previous experience selling into online accounts (SELL IN)
· Bachelor’s degree in a relevant field of study
· Working knowledge of the online sales process
· Relationships within Amazon.com, and other major online retailers
· Ability to sell into multiple levels of customers, across multiple product lines
· Proficient in MS 2003, MS 2007, and MS 2010 including Excel, PowerPoint and Word
OUR CLIENT IS A PRIVATE LABEL PHARM/WELLNESS SUPPLEMENT COMPANY LOOKING FOR STRONG WHOLESALE SALES MANAGER BASED IN LONG ISLAND FULL TIME WITH CURRENT BUSINESS WORKING WITH COSTCO ACCOUNTS(TO GROW THIS BUSINESS).
The National Sales Manager – Private Labels will lead the strategic growth and management of private label business with Costco Wholesale, supporting the development and expansion of Kirkland Signature. This role is responsible for driving sales performance, strengthening category presence, and building strong partnerships with Costco’s buying and merchandising teams across regional and national levels.
Key Responsibilities
- Develop and execute a national sales strategy focused on Costco’s private label programs
- Serve as the primary liaison with Costco buyers, category managers, and regional teams
- Identify and drive new product development opportunities aligned with Kirkland Signature standards
- Lead Joint Business Planning (JBP) to deliver category growth, innovation, and value to Costco members
- Negotiate pricing, cost structures, and program terms while maintaining Costco’s value proposition
- Collaborate cross-functionally (R&D, quality, supply chain, finance) to ensure seamless product launches and supply continuity
- Ensure all products meet Costco’s strict quality, compliance, and audit requirements
- Monitor market trends, competitor activity, and member insights within the club channel
- Manage demand forecasting, production planning, and inventory to support high-volume distribution
- Deliver against revenue, margin, and growth targets
Qualifications & Experience
- Bachelor’s degree in Business, Marketing, or related field (MBA preferred)
- 7–10+ years of experience in sales, key account management, or private label/CPG
- Proven experience working with Costco or similar club retailers
- Strong understanding of private label product development and commercialization
- Demonstrated success managing large-volume, complex accounts
- Strong negotiation and relationship management skills
Key Competencies
- Deep knowledge of Costco’s operating model and member-first philosophy
- Strong strategic planning and execution capabilities
- Excellent cross-functional collaboration
- Financial and commercial acumen
- Results-oriented with strong ownership mindset
KPIs / Success Metrics
- Revenue growth within Costco private label programs
- Successful new item launches and innovation pipeline
- Category share growth within Costco
- Margin optimization while maintaining value positioning
- Forecast accuracy and in-stock performance
Preferred Skills
- Experience with syndicated data tools.
- Familiarity with Costco vendor systems and compliance processes
- Strong analytical and presentation skills
- Ability to travel to Costco headquarters and regional offices as needed
About The Position
The Customer Support Operations Manager is a strategic leader responsible for designing, scaling, and optimizing the end-to-end customer support operating model for a fast-growing health and beauty eCommerce brand.
This role owns the strategy, systems, structure, and future state of Customer Support, ensuring operational stability, scalability, and a best-in-class customer experience across all channels (email, chat, phone, social, and marketplaces).
The Customer Support Operations Manager does not manage daily frontline execution. Instead, they partner closely with the Customer Service Manager, who owns training, coaching, hiring, and platform administration.
This role focuses on the “how, why, and what’s next” of Customer Support through AI, automation, analytics, and cross-functional alignment.
Customer Support Strategy & Operations
- Own and execute the Customer Support strategy aligned with business growth, brand promise, and customer expectations.
- Design scalable operating models, workflows, and governance frameworks across in-house and outsourced teams.
- Ensure operational stability, consistency, and quality across all customer touchpoints.
- Partner cross-functionally with Product, Marketing, Operations, and Sales to plan, prepare, and enable customer support readiness for product launches, ensuring teams are equipped with the right training, tools, FAQs, and escalation paths.
- Translate business objectives into clear processes, playbooks, launch-specific support materials, and performance standards that scale as the organization grows.
AI, Automation & Technology Enablement
- Lead the design and rollout of AI-powered and automation-first support workflows (chatbots, macros, self-service, deflection strategies).
- Evaluate, implement, and optimize CS platforms and tools (CRM, helpdesk, QA, workforce management, analytics).
- Drive efficiency, cost optimization, and improved response times through smart automation and tooling.
- Stay ahead of CX and AI trends in health, beauty, and eCommerce.
Performance, KPIs & Quality Management
- Define and own KPIs, scorecards, and dashboards (CSAT, NPS, AHT, FCR, QA, conversion impact, cost per contact).
- Establish a scalable quality management framework in partnership with the Customer Service Manager.
- Use data and insights to identify root causes, trends, and opportunities for continuous improvement.
- Ensure consistent performance reporting and executive-level visibility.
Capacity Planning & Channel Strategy
- Own forecasting, capacity planning, and channel mix strategy across all support channels.
- Optimize staffing models to support seasonality, promotions, product launches, and rapid growth.
- Partner with Finance and Operations on budgeting, vendor strategy, and cost management.
Cross-Functional Leadership
- Partner closely with Sales, Marketing, Product, Operations, IT, and Finance to deliver seamless, end-to-end customer experiences.
- Act as the customer voice in product launches, promotions, policy changes, and operational decisions.
- Drive alignment between Customer Support and broader company initiatives.
Leadership & Enablement
- Serve as the strategic counterpart to the Customer Service Manager, enabling strong execution through systems and structure.
- Influence, mentor, and guide senior support leaders without direct frontline management.
- Build scalable frameworks that empower teams to succeed as the organization grows.
- Report directly to the Director of Customer Experience.
The Ideal Candidate Has:
- 8–12+ years of experience in Customer Support / Customer Experience leadership, preferably in eCommerce, health, beauty, or DTC brands.
- Proven experience scaling customer support operations in high-growth environments.
- Strong background in AI, automation, CX platforms, and operational analytics.
- Deep understanding of omnichannel support, quality management, and workforce planning.
- Highly strategic, systems-oriented, and data-driven mindset.
- Exceptional cross-functional communication and executive presence.
Senior PR Account Manager – Beauty
We are seeking a strategic, media-savvy Senior Account Manager – Beauty to lead client relationships, drive integrated communications programs, and deliver standout results across beauty, wellness, and lifestyle brands. This role is ideal for a polished PR professional with deep beauty industry knowledge, strong media and influencer relationships, and the confidence to manage fast-moving accounts with both creativity and precision.
The Senior Account Manager – Beauty will serve as a trusted day-to-day client lead, developing thoughtful campaign strategies, securing meaningful press and partnership opportunities, and guiding junior team members to ensure excellent execution. The ideal candidate thrives in a collaborative agency environment, brings a strong understanding of the evolving media and affiliate landscape, and can translate brand objectives into compelling, measurable communications programs.
Key Responsibilities
- Lead day-to-day account management for beauty clients, maintaining strong communication and trusted client relationships.
- Develop and execute PR strategies that support brand awareness, product launches, seasonal moments, and long-term business goals.
- Independently manage client calls, email correspondence, follow-ups, and urgent requests with professionalism and sound judgment.
- Create impactful press materials including pitches, media alerts, press releases, briefing documents, and strategic proposals.
- Maintain and grow strong relationships with beauty editors, writers, producers, freelancers, stylists, and key industry contacts.
- Identify and secure earned media opportunities across print, digital, broadcast, and emerging platforms.
- Manage influencer and creator partnerships, including outreach, negotiation, coordination, deliverables tracking, and reporting.
- Support affiliate and commerce-focused PR efforts by engaging e-commerce writers and understanding key affiliate platforms and best practices.
- Evaluate paid media and partnership opportunities, helping assess value, negotiate terms, and communicate recommendations to clients.
- Oversee product seeding, mailers, sample trafficking, gifting programs, and creative outreach initiatives.
- Coordinate events, desksides, brand launches, and special activations, managing logistics and external partners as needed.
- Prepare client reports, recaps, status updates, and performance summaries with clear insights and actionable recommendations.
- Track budgets, expenses, timelines, and deliverables to ensure programs stay organized and on target.
- Collaborate with vendors and partner teams including event producers, photographers, digital agencies, and freelancers.
- Mentor and oversee junior staff, helping prioritize workloads, review materials, and ensure high-quality execution across accounts.
- Monitor account progress against KPIs and proactively flag risks, opportunities, and strategic adjustments.
Qualifications
- Bachelor’s degree in Public Relations, Communications, Marketing, Journalism, or a related field.
- 5+ years of relevant agency or in-house public relations experience, with a strong focus on beauty brands.
- Demonstrated success managing multiple client accounts in a fast-paced environment.
- Established beauty media contacts and a strong understanding of the current editorial, influencer, and digital landscape.
- Excellent writing, editing, and verbal communication skills.
- Experience with influencer relations, affiliate-driven outreach, and integrated campaign execution.
- Strong organizational and project management abilities with exceptional attention to detail.
- Ability to think strategically while also handling executional details with accuracy and urgency.
- Confidence working with reporting, analytics, and campaign measurement.
- Proficiency in Microsoft Office, Google Workspace, Canva, Slack, and industry tools such as Cision, Meltwater, and Muck Rack.
- Resourceful, proactive, calm under pressure, and highly collaborative.
Our client is looking for a polished, people-focused Freelance Receptionist to serve as the front-line representative of a busy Marina del Rey headquarters. In this long-term freelance role, you’ll ensure every team member, guest, and partner has a seamless, welcoming in-office experience from the moment they arrive. The ideal candidate is highly organized, proactive, and comfortable juggling a mix of administrative, facilities, and light office coordination tasks. You’ll collaborate closely with HR, Culture, IT, and Building Management teams to keep operations running smoothly and help maintain an environment that is professional, efficient, and inviting.
Details:
- Freelance, onsite role
- Location: Marina del Rey, CA.
- Standard schedule: Monday–Friday, approximately 8:30 a.m. – 5:00 p.m.
- Pay rate: $25-26/hr. (non-exempt)
Responsibilities
- Warmly greet and check in visitors, candidates, vendors, and partners, consistently delivering a professional first impression.
- Manage the main phone line and front desk email: route calls, take accurate messages, and respond to general inquiries.
- Provide visitors and employees with clear parking instructions, validate parking, and assist with building access and badges.
- Perform daily opening and closing procedures to ensure the office is guest-ready at the start of the day and secure/organized at close.
- Coordinate all incoming and outgoing mail, packages, and deliveries using current office applications and systems.
- Support employees with front-desk-related needs such as shipping requests, courier services, and general office information.
- Maintain tidy and inviting common areas (reception, conference rooms, kitchen, mail area, and shared spaces) throughout the day.
- Monitor office supply and snack levels, communicating needs to the Office/Facilities team for ordering and replenishment.
- Partner with Culture and HR teams to provide front-desk support for onsite meetings, meals, and events (greeting guests, directing catering, etc.).
- Collaborate with IT to help coordinate in-person support requests, such as directing employees to resources and flagging issues with conference rooms, printers, or shared equipment.
- Maintain accurate visitor logs, building access records, and other front-desk documentation in accordance with company policies.
- Serve as a knowledgeable point of contact for HQ-related questions, helping employees and guests navigate the office and building amenities.
Qualifications
- 1–2+ years of experience in a Receptionist, Front Desk, Administrative Assistant, or similar customer-facing office role.
- Outstanding interpersonal and communication skills; confident interacting with individuals at all levels of the organization.
- Strong organizational skills with keen attention to detail and the ability to manage multiple tasks simultaneously.
- Proficiency with common office software and tools (email, calendar systems, basic spreadsheets; familiarity with project tools like Monday.com is a plus).
- Professional, reliable, and punctual with a service-oriented mindset.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfort working in a fast-paced, growing environment and adapting quickly to changing needs.
Our client is looking for an experienced and results-driven Key Account Manager to join their dynamic team in the cosmetics industry.
As a Key Account Manager, you will be responsible for managing and expanding their customer accounts FOR TJMAXX, ROSS, BURLINGTON AND MARSHALLS, fostering relationships with key clients, and driving sales growth within the cosmetic sector.
What You Will Do:
• Represent company portfolio of beauty brands at Specialty retailers.
• Deliver annual volume, trade spend and profit plan
• Ongoing analysis and review of business trends to identify gaps to plan and execution
• Implement the sales strategies per customer in coordination with the sales channel strategy
• Plan and implement the annual appraisals in coordination with the management level
• Negotiate terms and conditions and implement the results
• Make regular headquarter buyer calls, identify customer needs/priorities and create fact based selling presentations
• Ensure customer maintains a strategic product mix through SKU optimization – both new item sell-in and SKU reduction
• Participate in customer payment processing including financial contracts, performance and collection
• Ensure customer profitability Qualifications
Who You Are:
• A minimum of a Bachelor’s Degree
• 3+ years of experience in Business-to-Business sales in OFF PRICE and BIG BOX sales in the beauty industry
• The ability to travel by car or airplane as needed, which may include overnight and/or weekend travel
• Excellent interpersonal, competitive selling technique, business acumen and organizational skills
• Strong written and oral communication skills
• Thorough knowledge and understanding of sales applications and principles
• Experience documenting sales awards and achievements
•Prior management development training and career development