Customer Success Associate – Mexico City
We’re looking for an energetic, positive self-starter with previous experience working in startups and 1–2 years of relevant experience.
In this role, you will perform a critical business function by collecting payments from Transition to Portfolio customers who are on payment plans and have fallen behind. These customers are typically experienced executives seeking to transition into Board Advisory, Fractional, or Non-Executive Director roles.
You will be primarily responsible for winning back customers who have stopped paying for their membership. This involves managing a specific pipeline of customers, monitoring their progress through a CRM system, and following up over the phone to maximize the collection of overdue payments.
The ideal candidate will possess strong communication, negotiation, and problem-solving skills. This role reports to the Head of Customer.
As the first person in this specific role, it’s important that you’re able to hit the ground running and are comfortable navigating uncertainty.
Salary
$20,000 + $5000 OTE
Job Title: UX Content Designer
Location: 100% remote, United States
Duration: 3 month contract- 40 hours/weekly
Pay Rate: $56.45-$61.45/hour
Top 3 must-have skills:
Role Overview:
We’re looking for a strong writer who’s also a design thinker and customer advocate. You’ll join a team dedicated to empowering entrepreneurs—whether they’re just starting out or scaling established businesses.
This role is perfect if you love using words to tell stories, solve problems, and support small business success. You thrive at both big-picture strategy and crafting clear, compelling copy. Curious and detail-oriented, you dig deep to understand products, question existing experiences, and raise the bar—always putting customer needs first.
Your Day to Day:
• Plan and write UX content for web and mobile experiences (across all touchpoints including navigation and user interface copy, emails, in-app notifications, chatbots, and help).
• Collaborate with Design on page layout, interactions, and visual tone.
• Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.
• Drive the definition of a clear and actionable strategic direction for content in this problem/solution space.
• Coordinate and advise content designers on other teams to share context and clarity you’ve gleaned from customer research.
• Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.
What You Bring:
• 4+ years professional writing experience for web or mobile content.
• Excellent, highly creative writing and critical-thinking skills.
• Experience working with content standards, such as style and voice and tone guidelines.
• At ease managing multiple projects and deadlines simultaneously, setting stakeholder expectations, working individually and collaborating across teams.
• Experience in financial services, payments, crypto currency, B2B or B2C e-commerce is preferred.
• Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field preferred.
Our client is a global multi brand beauty company that is looking for a new Director of Product Development to lead their legacy color cosmetics brand.
About the Role
The Director, Product Development, leads the Complexion, Skincare and Color Category. This role involves driving consumer-driven innovation, formula development and on-time execution strategies, incorporating strong knowledge of key category, consumer and product trends. The Director builds relationships with existing and new contract manufacturers to ensure alignment with the brand vision and business objectives. They oversee the entire product development process, from ideation to launch and post-market evaluation. They are also skilled in developing winning consumer first concepts that are new to market, while staying true to our brand and our consumers.
Primary Responsibilities
• Build consumer-first innovation strategy that incorporates consumer insights, macrotrends and product trends. Move with speed, agility and excellence in partnership with contract manufacturers.
• Build and maintain strong relationships with Contract Manufacturers and external partners to ensure quality, compliance, and innovation. Build brand playbook to inspire and build brand strategy and consumer understanding.
• Lead the development of formula lab-brief kick-offs to inspire and provide actionable direction to key partners while building off of brand and portfolio strategy.
• Build differentiated and impactful concept briefs with strong concept/product fit.
• Manage and mentor the Product Development team, providing guidance and expertise.
• Oversee the New Launch Tracker for competitive products, ensuring timely and accurate reporting to internal stakeholders.
• Lead adherence to development processes and track milestones against NPD timelines, proactively addressing risks or delays.
• Maintain oversight of submission tracking for all vendors during formula development, ensuring consistency and quality. Ensure timely communication of submission feedback to vendors.
• Direct internal submission testing, analyzing feedback on performance and aesthetic, and guiding product decisions.
• Partner strategically with Regulatory Affairs and Technical Information Group to ensure formulas meet global compliance and testing requirements.
• Collaborate with Technical Information Group on ingredients and formula optimization.
• Oversee management of the sample library and coordinate samples/packaging for internal meetings, Market Week, International Sales, and Training initiatives.
• Oversee the creation of consumer and clinical testing protocols, and manage testing programs, ensuring results are analyzed and applied to product strategy.
• Represent Product Development in artwork review and approval processes, providing strategic input and oversight.
• Participate in project status meetings and provide executive-level guidance on product priorities. • Drive trend and competitive analysis, synthesizing insights into actionable innovation and product development strategies.
• Partner with Marketing to guide initiatives, capitalize on growth opportunities, and support fact sheet or launch deliverables.
Qualifications
• 8-10 years of experience in Product Development within beauty, preferably with complexion, skincare and color experience, with 3–5 years in a leadership role
• Strong track record of working with contract manufacturers to build differentiated, high quality, consumer driven products with agility and impact
• Proven experience managing Product Development teams, mentoring highperforming managers, and leading cross-functional initiatives.
• Strong knowledge of formulation science, testing protocols, and global regulatory requirements. • Demonstrated ability to manage multiple projects, vendors, and stakeholders simultaneously while delivering on timelines and quality standards.
• Excellent cross-functional collaboration skills, with experience partnering with Brand, Marketing, Regulatory, Technical, and external teams.
• Strategic thinker with a creative approach to innovation, consumer insights, and product problem-solving.
• Strong analytical, project management, and decision-making skills.
• Exceptional communication, influencing, and leadership capabilities.
Manager, Advertising & Media (Temp)
5 month contract, potential to extend
$50/pay (w2, paid weekly and eligible for benefits)
9-6pm, 40 hrs a week
Hybrid, Burbank/Glendale
We’re looking for a Manager, Advertising & Media to lead the development and execution of marketing campaigns across TV, streaming, digital, social, print, and more. This role manages agency relationships, oversees asset delivery, and partners with internal teams to ensure campaigns are strategic, creative, and delivered on time.
What You’ll Do
What We’re Looking For
Our client in the hospitality space is looking for a VP of Marketing to join their team.
This high-impact role leads Marketing Strategy, Brand, and Sales Enablement for a global corporate housing company. You’ll define the brand, drive revenue growth, and empower sales teams while overseeing a multi-functional marketing organization with direct influence on business outcomes.
YOU HAVE:
Crafted and executed a differentiated B2B brand strategy across all touchpoints.
Enabled sales success with tools, content, training, and competitive insights.
Driven demand through digital, inbound, and paid campaigns while optimizing the sales funnel.
Shaped thought leadership and content strategy using data and AI to engage target audiences.
Enhanced customer experience through self-service platforms, digital tools, and automation.
Optimized marketing operations, technology, and analytics to maximize ROI.
YOU ARE:
A strategic marketing leader with 10+ years in B2B integrated marketing.
Skilled at aligning marketing and sales initiatives to business objectives.
Data-driven, tech-savvy, and proficient in marketing automation and CRM systems.
An exceptional leader, storyteller, and strategic thinker with a proven record of driving growth.
Location: Flexible/Remote (with collaboration across U.S. teams)
Position Type: Full-Time
We are seeking a dynamic and client-focused Marketing Consultant to join our team full-time. This role is integral in bridging client objectives with actionable marketing strategies, primarily across digital platforms. You will act as both a strategist and executor—partnering with clients, internal stakeholders, and creative teams to ensure seamless project delivery that is aligned with brand, compliance, and business goals.
Collaborate with clients and internal teams to understand goals and translate them into clear marketing strategies and briefs
Develop and recommend marketing vehicles, timing, and target audiences to achieve objectives
Lead execution of digital marketing initiatives, including:
Email campaigns
Website content
Video production & scripts
Landing pages
Simplify complex financial/wealth management content into clear, compelling messaging
Serve as quality control to ensure creative execution aligns with briefs, compliance, and goals
Liaise between clients, internal stakeholders, and creative teams to ensure on-time, on-brief delivery
Manage change within projects while maintaining clarity and consistency
Oversee limited print collateral (e.g., brochures for new advisors, one-pagers)
5–7+ years of overall marketing experience, including 5+ years focused on digital marketing
Proven success in wealth management marketing (RIAs, Family Offices, Broker-Dealers, Bank/Trust Companies, Asset Servicing Firms)
Strong client service orientation with polished written and verbal communication skills
Demonstrated ability to manage projects end-to-end: strategy, creative development, execution, and quality control
Comfortable thriving in fast-paced, shifting environments
Experience simplifying complex or compliance-driven content into engaging marketing collateral
Familiarity with Salesforce Account Engagement and HubSpot (hands-on platform experience a plus)
Prior experience with project management tools (F2 uses Teamwork)
Excellent collaboration skills and ability to liaise effectively across multiple stakeholders
This is a unique opportunity to join a collaborative, high-growth firm where your ideas and expertise directly impact both client outcomes and internal marketing success. At F2, you’ll have the chance to:
Partner with some of the leading firms in wealth management
Drive meaningful, client-facing marketing initiatives
Work alongside a team of passionate, detail-oriented marketing professionals
Play a key role in connecting strategy with execution
Looking for a Strong VP of Ecommerce for growing Home/Wellness company in LA!
MUST BE IN LA AND ABLE TO WORK ON SITE!
THIS IS A TRUE ECOMMERCE FOCUSED ROLE
Qualifications
• Ability to work independently, identify problems/challenges, and communicate creative solutions
• Excellent communication & presentation skills
• Excellent organization & project management skills
• Ability to successfully pivot while dealing with ambiguity & constant change
Responsibilities
• Ideal candidate will possess an analytical and data-driven approach towards our ecommerce sites and third-party channels
• Responsibilities: Implement & manage product listing program, including creating an SOP that guarantees the timely listing of products across all ecommerce sites and third-party channels
• Manage PPC budget, including analyzing metrics & creating future growth
• Create long-term social media marketing plan
• Implement & manage customer service guidelines & internal customer return policy
• Manage long-term SEO and backlink program for all brands
• Monitor & evaluate digital activity on Google & third-party channels
• Oversee product content, including product descriptions, blog posts, and newsletters
• Utilize previous management experience to lead current team, and hire/train new members as growth dictates
• Work directly with senior management to discuss product development & ecommerce strategies, including Sales, Brand, Creative, Content, and Customer Service departments
| Our client, a growing experiential and production agency is looking for a Sr. Producer. This is a remote freelance role (40 hours a week) with potential to go fulltime for the right candidate. Must be US based.
Role Overview: The Senior Producer plays a pivotal role in driving the successful execution of experiential marketing initiatives and is responsible for growing and educating a team of process and best practices. This individual is responsible for overseeing all aspects of project development, management, and execution, ensuring seamless delivery of high-impact events and activations. Responsibilities:
What we are looking for
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