LinkedIn Ad

Conversation AI Developer

Job title: Conversation AI Developer
Contract type: Freelance
Location: San Francisco
Remote: Yes
Salary: $120,000
Reference: 447436
Contact name: Samantha D'Agostino

Job description

Key Responsibilities
  • Handle pre-sales Statement of Work requests from creation to document handoff. Includes ability to work with a client to gather true business requirements, determine the level of effort for a project and document a target solution.
  • Work AI Automation Implementation projects, e.g.
  • Design and configure applications on the platform for each customer’s unique requirements.
  • Provide customers with configuration advice and problem resolution on products.
  • Train customers to ensure a thorough understanding of the application.
  • Consulting engagements
  • Effectively and succinctly communicate with internal and external stakeholders.

Required Skills
  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, other related field or equivalent experience.
  • Minimum one (1) year of business experience in a customer-facing position.
  • Willing to travel up to 10% nationally with occasional international travel possible (able to acquire a passport but not necessarily passport in hand).
  • Self-starter possessing excellent time management skills. Able to manage multiple activities simultaneously while requiring little or no oversight and/or direction.
  • Excellent verbal and written skills.
  • Ability to learn new skills, digest new software features and be able to explain it to someone non-technical in a way they understand.
  • Passion for continuous personal improvement both technically and professionally.
  • Flexibility to work US Time Zones

Preferred Skills
  • Experience with web services (Postman, SOAP/XML, REST/JSON), speech recognition, natural language processing, contact center, IVR, VoIP and telecommunications service providers.
  • Technical certification in any Customer Relationship Management application, especially Salesforce.
  • Software development / programming skills in any language, especially JavaScript, with a desire to move beyond that language.
Expired job
Expired job

Share this job