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Desktop Support Specialist

Job title: Desktop Support Specialist
Contract type: Freelance
Location: Portland
Industry: Technology
Remote: No
Reference: 438508
Contact name: Shivani Sharma
Job Published: January 01, 1970

Job description

24 Seven is partnering up with one of their top global sportwear brands in Portland, OR to help them find a Desktop Support Specialist to join their team. This is a 12 month contract with potential to extend. While on contract, you'd be eligible for benefits including medical, dental, vision, sick time, 401K and holiday pay. 

*Candidates must be local to Portland, OR*

Qualifications:
  • minimum of 5 years of IT experience.
  • strong background of windows image definition and build.
  • strong background of Microsoft SCCM, Intune and PowerShell skills.
  • retail knowledge on point of sales and peripherals is a plus
  • understanding on network schema, segmentations is a plus
  • self-driven mindset needed to fulfill all the needs of retail environment.
  • understanding on hardware and staging processes would be a plus.
  • experience with monitoring applications and cutover processes is a plus.
  • Printers management experience is a plus.
  • scripting experience is must to have skill.
Responsibilities: 
  • Critical dependency for h/w replacement technical problem management on daily basis
  • One and only role who support the yearly PCI and NEIR assessment low level work which involves forensic analysis and data capture.
  • Retail Lab and critical MDM/EDM process changes handler for retail
  • Presence in PDX is critical as many of the things are connected with Retail lab and network
  • Retail hardware staging service codes and handovers is the key process that is managed by this resource
  • Hardware EOL Vs basic evaluation of new hardware is supported for finding successor hardware
  • Fleet level pro-active issue management Vs cleanup is managed by this resource.
  • Windows image verification and control is handled for retail
  • Liaison for multiple enabling domain area of retail also supports digital retail experience topics.
  • Retail configuration cleanup and supports new store opening configurations.
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