Job description
Our client is looking for a Diamond Sales Expert to join their growing team. You’ll be a trusted advisor in the customer journey and play an integral part in growing the jewelry business.This role is perfect for you if you thrive on building strong customer relationships and creating a memorable experience for life's special milestones. You love selling and sustainably, and are excited to join a team to help grow the brand.
Responsibilities:
- Be a trusted advisor and assist clients with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc) through personalized consults and follow up.
- Be sales-driven and a key contributor to company growth by managing your lead pipeline and nurturing and developing leads
- Join a team of high-performing luxury sales professionals committed to offering first-in-class service remotely and in the showroom
- Work collaboratively with other showroom and virtual sales team members on clienteling and custom design projects
- Collaborate with marketing and product team on product launches, trend and product feedback, in-store events, press days, activations, and influencer hosting
Requirements:
- E-commerce/direct-to-consumer and/or jewelry experience strongly preferred
- Proven ability to close sales in a high-volume environment
- Independent, motivated, and well-organized with excellent writing and communication skills
- Compassionate, positive, technologically savvy, patient, people-person
- Lives in the Chicago area & Available weekends
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