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Director of Ecommerce

Job title: Director of Ecommerce
Contract type: Full-time
Location: New York
Industry: Beauty
Remote: No
Salary: $110,000/year - $130,000/ year
Reference: 463641
Contact name: Brittany Morgan

Job description

Client Overview:
Our client is an iconic beauty brand creating the latest must-haves for every beauty enthusiast. Their innovative, on-trend, and high-quality products inspire you to feel your most confident every day.

Director of E-commerce Overview:
The Director of E-commerce is responsible for directing the e-commerce strategy across all channels and implementing emerging technologies. You are also responsible for maintaining the budget and P&L for all e-commerce activities and presenting performance reports to management. The Director of E-commerce will lead the strategy and execution of our online store. You are goal-oriented, data-driven and a highly entrepreneurial professional who can take the company to the next level by keeping up with best-in-class competitors and ensuring the online experience and branding is aligned with other channels.

Director of E-commerce Responsibilities:
  • Lead orchestrated strategy of digital store through merchandising, content, design, marketing, innovation, and operations to drive additional traffic and sales
  • Partner with creative, supply chain, customer service, marketing, and web development teams to ensure seamless experiences for customers and prospects upon their first visit to the site, and on subsequent visits
  • Manage business performance by tracking and analyzing sales information and site metrics to identify new opportunities to increase sales and site conversion
  • Identify and implement emerging technologies and best practices to drive profitable growth
  • Frame and map opportunities based on historical results and current trends to maximize sales
  • Partner with Digital Marketing, CRM, Creative, and Analytics to develop and test innovative site design enhancements
  • Develop omni-channel strategies to maximize the customer experience
  • Manage e-commerce technology roadmap including strategy, budget, execution, and maintenance
  • Manage all order, inventory, and payment processes
  • Create personalized onsite journeys
  • Own and manage P & L of e-commerce business developing strategies to deliver financial plans

  • Minimum of 6 years of experience in e-commerce management, with a focus on website optimization and feature development.
  • Strong proficiency in Shopify, Google Analytics, and Hotjar, with a demonstrated ability to extract actionable insights and drive results.
  • Creative understanding and passion.
  • Proven track record of implementing successful e-commerce strategies and initiatives to drive growth and improve the customer experience.
  • Excellent communication and leadership skills, with the ability to inspire and motivate cross-functional teams.
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