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ECommerce Director

Job title: ECommerce Director
Contract type: Full-time
Location: Los Angeles
Industry: Marketing
Remote: No
Salary: $150,000
Reference: 437461
Contact name: Lauren Silvi
Job Published: January 01, 1970

Job description

Director of E-commerce Responsibilities:

· Lead orchestrated strategy of digital store through merchandising, content, design, marketing and operations to drive traffic and sales

· Partner with creative, supply chain, customer service and web development teams to ensure seamless experiences for customers and prospects upon their first visit to the site, and on subsequent visits

· Manage business performance by tracking and analyzing sales information and site metrics to identify new opportunities to increase sales and site conversion

· Create and maintain the budget and P&L for all e-commerce and related operations, marketing and sales

· Create and manage CRM programs.

· Product catalog uploads and edits.

· Partner with Digital Marketing, CRM and Creative on website updates and  optimization

· Manage e-commerce technology roadmap including strategy, budget, execution, and maintenance

· Manage all order, inventory, and payment processes with logistics team.

· Use data to translate business needs/strategy into a relevant customer experience development, leading to concrete UX and site experience, content, and technical requirements

· Create personalized onsite journeys.

· Own and manage ad and affiliate agency relationships to optimize growth.

 

Director of E-commerce Qualifications:

· Bachelor’s degree

· 5+ years’ experience managing a luxury e-commerce business with full P&L responsibility

· Proven track record of success in building luxury ecommerce businesses.

· Proficiency in e-commerce platforms, digital marketing and site analytics tools.

· Outstanding analytical skills, strong experience interpreting test results & drawing conclusions

· Strong leadership skills and entrepreneurial drive.

· Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate high impact initiatives.

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