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Lead Manager, Client Partnerships

Job title: Lead Manager, Client Partnerships
Contract type: Full-time
Location: New York
Industry: Marketing
Remote: No
Salary: $85,000 - $95,000 DOE
Reference: 431502
Contact name: Adrianna Rabusin
Job Published: January 01, 1970

Job description

Lead Manager, Client Partnerships

Experience: 4-7 years
Location: (Hybrid) New York City Metro Area

ABOUT THIS OPPORTUNITY 
Our client is searching for an enthusiastic Lead Manager to support their growing Client Partnerships team. We are seeking someone with experience in the design or digital communications industry. Your focus will be to grow and maintain existing client relationships, be proactive in learning about the client’s business needs, and manage projects through the studio and the day-to-day activity of various client engagements.

QUALIFICATIONS 
- College graduate with a bachelor’s degree or comparable professional training - - Account Management professional with 4–7 years of relevant digital and print experience who has worked on or led integrated projects at the campaign level
- Comprehensive knowledge of CRM and Email Campaigns, Loyalty Programs, Social Media, Branding, and Visual Identity
- Exposure to print work an understanding of various print form factors (e.g., direct mail, packaging, stationery, and signage), processes, and techniques
- Excellent communicator with superior written and verbal communication skills—experience feeding back to clients
- Organized and expert multi-tasker with the ability to remain calm and enthusiastic in a deadline-driven environment
- Energetic self-starter with an all-hands-on-deck mindset who is willing to pitch in whenever and wherever necessary and thrives on a tight-knit team 
- Work in financial services and credit cards, luxury or hospitality a plus
- Proficiency in Workamajig is a plus

ROLE + RESPONSIBILITIES
- Develop and maintain strong client relationships through all stages of a project—including scope negotiations, project development, execution, and delivery
- Seek out opportunities to foster relationships with current and new clients and cultivate organic growth
- Manage day-to-day communication with multiple clients across several projects - All aspects of project management including estimate creation, schedule development, briefings to creative team while liaising with clients throughout the process. Projects vary in sizes, from banner execution to complex interactive websites
- Review profitability of projects and manage client forecasting
- Work with the greater team to deliver successful print and digital projects
- Provide clear, concise briefings to internal team
- Schedule and lead client meetings and presentations
- Develop and implement strategies for problem solving in response to unexpected circumstances or to streamline workflow
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