Job description
Role:- PLM Admin (someone out of Production)
- Pay $65K-$80K (based on experience)
Location:
- Bell, CA
- On-Site: 5 Days a week Monday- Friday
- Start: January
- No End Date- Direct Hire
Job Details:
PLM Admin
Role will report to the Applications/Project Manager and own the Helpdesk and admin side of the PLM system. Willing to train and are seeking a candidate that has the desire to learn and grow in this area.
Responsibilities will include:
· Support PLM users’ day-to-day activities by owning PLM HelpDesk:
o Triage HelpDesk tickets, evaluate, and escalate to Apps./Project Manager if necessary
o Troubleshoot issues and gather information - Primary contact for PLM Helpdesk and end user support
o Maintain and follow-up on tickets and ensure that issues are resolved in a timely manner
· Open tickets with Centric support and own documentation, follow-up, testing, and resolution with the users
· Onboarding and off-boarding of users in PLM
o Account set-up
o Responsible for training new hires
o Maintain existing training manuals and documentation
· Support deployment of new features and processes in Centric
o Develop training documentation for those new tools and features
· Support deployment of Centric mobile apps and other plug-in tools
· Admin duties:
o Role security maintenance and view distribution
o Facilitate system updates and service pack deployment
§ Perform testing and identify gaps
o Coordination with the vendor
o Execute system changes
· Assist with data entry/data clean-ups if needed
Qualifications:
· Working experience as a system administrator
· Experience with a PLM system and familiarity with the apparel product lifecycle; Experience with Centric is a plus
· Excellent communication, follow-through, and customer service skills
· Training and presentation skills
· Detail oriented and organized
· Proficient in Microsoft Office - Excel, PowerPoint, Outlook, Word
· Problem solver and motivated self-starter that can thrive in a dynamic fast-paced and changing environment
If you are interested, please respond with your updated resume and portfolio .
Expired job