Job description
Overview:
As the Retail Manager, you will be responsible for presenting exceptional customer service, driving retail sales, ensuring efficiency of staff and services, and managing daily operations at the store.
Responsibilities:
• Manage store performance to ensure customers receive highest level of customer service, achieve retail sales targets, and establish a comfortable client experience
• Supervise staff to ensure efficiency and productivity, hire and retain employees, conduct employee performance reviews, maintain attendance records, and plan employee work schedules
• Support the development of employee sales techniques and professional development and ensure utilization of elevated levels of sales and service to maximize sales
• Analyze sales reports and data to determine the needs of the business, greet customers, open and close the store, and maintain an organized store presentation
Qualifications:
• Proven retail management experience
• Experience managing and leading a team with a proven track record of success
• Ability to upsell and link sell and build and maintain a client book • Excellent organizational and communication skills