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Retail Manager/Key Holder

Job title: Retail Manager/Key Holder
Contract type: Full-time
Location: Charlotte
Industry: Retail
Remote: No
Salary: $21/hr
Reference: 450225
Contact name: Samantha Gasman

Job description

Retail Manager at our Sewing Gallery.
Located in Charlotte NC
Hourly $21/hr.
40 hours/week so must have open availability including week days/nights and weekends.

Responsibilities
* Achieve personal selling and client engagement goals
* Manages all activities required to achieve store goals, including financial objectives, client service, human resources management, operational controls, payroll and operating expenses while driving both associate and client engagement
* Manage the set up of advertising displays or arrangements of merchandise on counters or tables to promote sales
* Manage the gallery and its team members in a professional and inclusive manner. Adheres to Human Resource standards by following the general practices outlined in Company policies, procedures, standards and guidelines
*Directly supervises part-time sales employees. Carries out supervisory responsibilities in accordance with the organization's policies. Conducts effective performance discussions; sets clear objectives and holds Associates accountable to goals
* Coordinate and execute Owner's Classes, clubs, demos, Creative Classes and freelance educator events to achieve financial goals
* Provides excellent customer service and innovates to obtain and retain customers. Demonstrate ability to function as a role model, ensuring that the client remains the top priority
* Recruit, select, develop, and retain full store team and hold individuals accountable for performance

Qualifications
* Creativity and Passion with willingness to share your sewing expertise with our customers
* High School diploma or equivalent. Degree in Business or Fashion Design/Merchandising is a Plus!
* One or more years retail experience with a demonstrated success in closing sales. Ability to forecast and analyze business trends, and manage payroll expense in order to maximize store performance
* Ability to work in a fast-paced and ever-changing retail environment
* Must be able to communicate effectively with employees through multiple forms of technology with telephone and computer. Must be able to receive and convey information
* Occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer etc as well as have the ability to remain in a stationary position 50% of the time
* Required to retrieve or reposition products like sewing machines weighing up to 50 pounds
* Ability to work a flexible schedule to meet the needs of the business, including evening, holiday and weekend shifts 

We Offer You:
* An Opportunity to work and collaborate with creative and motivated team members and customers
* Comprehensive benefit program, including Health, Dental, and Vision
* Competitive salary and performance based incentives
* Paid Time Off
* Deep Employee Discount Program
* Paid Retail Holidays including two floating holidays Apply for this job