Job description
A state of the art beauty brand is seeking an Senior Manager UX - Research . In this role, you will be a visual storyteller and have a strong grasp on user needs, and site experience insights to understand UX problems that can translate into engaging on-brand solutions.
Responsibilities
- Deliver and own our UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over time
- Partner with our site team and developers to deliver high performing quality customer experiences that are engaging, purposeful and ladders up to DTC business goals
- Drive strategy and priorities through behavioral reporting, user and site experience research that informs strategic technology and A/B testing
- Create and execute research plans across qualitative and quantitative user research and analyze findings across the product and customer lifecycle to articulate human-centered problems
- Support traffic acquisition, merchandising and content engagement on soldejaneiro.com by identifying user pain points and present creative solutions through the presentation of user flows, wireframes, high-fidelity designs, and prototypes.
- Responsible for socialization of UX research and the design process
- Be the voice of the customer
Qualifications
- 7+ years of experience in UX
- 2-3 years of experience managing a team
- Must be able to work a hybrid schedule (remote & in our New York City office, as needed).
- Proficient in Adobe Creative Suite; Figma or Sketch; Invision, Principle or other prototyping tools
- Demonstrated experience working with Shopify
- Experience collaborating with multidisciplinary teams and cross-functional stakeholders throughout the design process; creating user flows and wireframes to build user interface mockups and prototypes
- Ability to strategically present UX work holistically
- In-depth knowledge of user journeys, design principles, user research tools and methodologies
Expired job