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UX Researcher

Job title: UX Researcher
Contract type: Full-time
Location: New York
Remote: No
Salary: $115,000-$125,000 DOE
Reference: 446434
Contact name: Ashley Ferguson

Job description

A state of the art beauty brand is seeking an Senior Manager UX - Research . In this role, you will be a visual storyteller and have a strong grasp on user needs, and site experience insights to understand UX problems that can translate into engaging on-brand solutions.




  • Deliver and own our UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over time
  • Partner with our site team and developers to deliver high performing quality customer experiences that are engaging, purposeful and ladders up to DTC business goals
  • Drive strategy and priorities through behavioral reporting, user and site experience research that informs strategic technology and A/B testing
  • Create and execute research plans across qualitative and quantitative user research and analyze findings across the product and customer lifecycle to articulate human-centered problems
  • Support traffic acquisition, merchandising and content engagement on by identifying user pain points and present creative solutions through the presentation of user flows, wireframes, high-fidelity designs, and prototypes.
  • Responsible for socialization of UX research and the design process
  • Be the voice of the customer




  • 7+ years of experience in UX
  • 2-3 years of experience managing a team
  • Must be able to work a hybrid schedule (remote & in our New York City office, as needed).
  • Proficient in Adobe Creative Suite; Figma or Sketch; Invision, Principle or other prototyping tools
  • Demonstrated experience working with Shopify
  • Experience collaborating with multidisciplinary teams and cross-functional stakeholders throughout the design process; creating user flows and wireframes to build user interface mockups and prototypes
  • Ability to strategically present UX work holistically
  • In-depth knowledge of user journeys, design principles, user research tools and methodologies
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