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CRM Director

Job title: CRM Director
Contract type: Full-time
Location: New York, New York
Discipline: Marketing
Remote: No
Reference: 409620
Contact name: Lizzette Khodak
Job Published: January 01, 1970

Job description

Our client, a Global leader in skincare, cosmetics and fragrance, is looking for a CRM Director (North America) to join the team. 

CRM Director Responsibilities:

  • Be the thought leader and SME for omnichannel CRM strategies and best practices
  • Focus on translating Global strategy and deploying an omnichannel strategy that is focused on improving customer satisfaction as well as optimizing existing CRM trade
  • Responsible for the overarching NA CRM strategy including segmentation, communications and the optimization plan.

CRM Director Qualifications:

  • Expert knowledge of CRM campaign development, including communications and data brief writing, creative and data agency briefing and management will be a strong skillset, with a particular expertise in email CRM activities.
  • You’ll be entrepreneurial, creative, innovative with the ability to see the bigger picture 
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