Our client, a Global leader in skincare, cosmetics and fragrance, is looking for a CRM Director (North America) to join the team.
CRM Director Responsibilities:
- Be the thought leader and SME for omnichannel CRM strategies and best practices
- Focus on translating Global strategy and deploying an omnichannel strategy that is focused on improving customer satisfaction as well as optimizing existing CRM trade
- Responsible for the overarching NA CRM strategy including segmentation, communications and the optimization plan.
CRM Director Qualifications:
- Expert knowledge of CRM campaign development, including communications and data brief writing, creative and data agency briefing and management will be a strong skillset, with a particular expertise in email CRM activities.
- You’ll be entrepreneurial, creative, innovative with the ability to see the bigger picture