Our client is a well-known beauty skincare company that is seeking a Director of Global Education to join their team.
The Director, Global Education will lead Global Education teams via the strategic development of innovative programs to elevate product knowledge and selling/service skills while promoting long term development and retention for all global channels of distribution.
This position operates in a team-oriented environment and works closely with Global Sales, Marketing, Product Development, Communications, Digital and e-Commerce to drive alignment and execution of all Education initiatives and specialty projects on a global basis.
Director of Global Education Key Responsibilities:
-Design and development of branded communication via internal and external education programs that influence brand love and productivity for all global points of distribution, including Open-Sell (Sephora, Ulta, Space NK, Mecca and Douglas, FSS, Travel Retail and Department Stores.)
-Partner with Global Sales and Marketing on launches and initiatives to define product positioning and selling strategies
-Collaborate with e-Commerce and Digital teams on brand-specific initiatives that create a unique customer experience leading to purchase
-Coordinate with Global Marketing and Creative teams on scripts, educational copy and content for how-to, BEV, and Edu modules including social & digital assets
-Consult with Product Development
-Coordination and management of artwork requests, and communication of layout and copy direction with Creative department and graphic designer
-Initiate and maintain consistent communication with Global Markets to ensure programs reflect regional needs
-Elevated presentation and delivery of programs to Global Trainers for consistency worldwide
Primary Duties & Responsibilities:
-Conceive and Develop Training Programs
-Design modern, interactive formats, artistry workshops and content that communicate business objectives to drive new launch activity and propel core category growth
-Deliver all training formats for global markets with direction for local adaptation
-Continuously research methodology to define and implement best practices
Partner with Global Communications/e-Commerce to synthesize information for multi-purpose use
-Seasonal Seminar: Create vision, concept and strategy for Seasonal and Core programs
-Identify key methods to elevate and advance brands Product understanding and selling skills.
-Education One Sheets, Online Education Modules, Streamlined multi-tier PPTs and modules.
-Innovate Creative Games and Interactive support elements for launch.
-Define and oversee development of product profiles, seminar visual elements e.g. PPT/Film/Digital assets to support formats
Director of Education Qualifications & Competencies:
-Minimum 6 years’ experience in Beauty/Global Education
-Strong leader with flexibility and ability to function in a fast-paced environment
-Exceptional communication skills (presentation/written)
-Self-motivated, results oriented. Equally strategic and creative
-Proven track record in design, execution and measurement of education programs
-Experience in adult learning techniques
-Superior attention to detail/highly organized
-Energetic, motivating and dynamic personality
Solid coaching abilities
-Ability to travel 15%
-Proficient in Microsoft Office Suite and Publisher. Experience with InDesign a plus