Director, Global Education

Job title: Director, Global Education
Contract type: Full-time
Location: Newport Beach, CA
Discipline: Beauty
Remote: No
Reference: 404094
Contact name: Nora Gillern
Job Published: January 01, 1970

Job description

Our client is a well-known beauty skincare company that is seeking a Director of Global Education to join their team.

The Director, Global Education will lead Global Education teams via the strategic development of innovative programs to elevate product knowledge and selling/service skills while promoting long term development and retention for all global channels of distribution.

This position operates in a team-oriented environment and works closely with Global Sales, Marketing, Product Development, Communications, Digital and e-Commerce to drive alignment and execution of all Education initiatives and specialty projects on a global basis.

Director of Global Education Key Responsibilities:

-Design and development of branded communication via internal and external education programs that influence brand love and productivity for all global points of distribution, including Open-Sell (Sephora, Ulta, Space NK, Mecca and Douglas, FSS, Travel Retail and Department Stores.)

-Partner with Global Sales and Marketing on launches and initiatives to define product positioning and selling strategies

-Collaborate with e-Commerce and Digital teams on brand-specific initiatives that create a unique customer experience leading to purchase

-Coordinate with Global Marketing and Creative teams on scripts, educational copy and content for how-to, BEV, and Edu modules including social & digital assets

-Consult with Product Development

-Coordination and management of artwork requests, and communication of layout and copy direction with Creative department and graphic designer

-Initiate and maintain consistent communication with Global Markets to ensure programs reflect regional needs

-Elevated presentation and delivery of programs to Global Trainers for consistency worldwide

Primary Duties & Responsibilities:

-Conceive and Develop Training Programs

-Design modern, interactive formats, artistry workshops and content that communicate business objectives to drive new launch activity and propel core category growth

-Deliver all training formats for global markets with direction for local adaptation

-Continuously research methodology to define and implement best practices

Partner with Global Communications/e-Commerce to synthesize information for multi-purpose use

-Seasonal Seminar: Create vision, concept and strategy for Seasonal and Core programs

-Identify key methods to elevate and advance brands Product understanding and selling skills.

-Education One Sheets, Online Education Modules, Streamlined multi-tier PPTs and modules.

-Innovate Creative Games and Interactive support elements for launch.

-Define and oversee development of product profiles, seminar visual elements e.g. PPT/Film/Digital assets to support formats


Director of Education Qualifications & Competencies:

-Minimum 6 years’ experience in Beauty/Global Education

-Strong leader with flexibility and ability to function in a fast-paced environment

-Exceptional communication skills (presentation/written)

-Self-motivated, results oriented. Equally strategic and creative

-Proven track record in design, execution and measurement of education programs

-Experience in adult learning techniques

-Superior attention to detail/highly organized

-Energetic, motivating and dynamic personality

Solid coaching abilities

-Ability to travel 15%

-Proficient in Microsoft Office Suite and Publisher. Experience with InDesign a plus


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