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Store Manager

Job title: Store Manager
Contract type: Full-time
Location: Edina
Discipline: Retail
Remote: No
Reference: 416273
Contact name: Jassah Gittens
Job Published: January 01, 1970

Job description

Our client, a well-known luxury retailer, is looking for a Store Manager to join their team. They are looking for candidates who have experience in retail, hospitality, or customer service, In a client-facing setting, can speak clearly and articulately.

 

Store Manager Overview:

As the Store Manager, you are responsible for meeting/exceeding sales plans, increasing market penetration rate, and creating a positive environment for associates.

Position Responsibilities:

- Oversee Store P&L and achieve EBIDTA targets by managing payroll, other operating, visual, and marketing expenses.

- Oversee management and movement of inventory to minimize carrying costs, reduce the cost of goods and improve store productivity.

- Create business-driving strategies and Quarterly/Annual business plans, which may consist of identifying marketing opportunities, new selling/clienteling strategies, event calendars, sale target setting, and regular business reviews with leadership

Working with the Consumer:

- Create an engaging customer experience that focuses on building relationships through the connection and relation of the brand and brand values.

- Evangelize the brand's mission of sleep and increase customer awareness

- Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the brand's organization

- Follow up with customers to ensure they are up to date with promotions, sales, and new inventory

Managing the Team:

- Develop, coach, and mentor a world-class service-minded and high-performing team.

- Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.

- Ensure that all training and development programs are implemented and monitored for success.

- Perform annual performance evaluations for direct reports while overseeing the process for the entire store.

- Maintain performance culture of ownership, continuous improvement, and goal achievement.

- Maintain safe working conditions and facilities maintenance.

 

Candidate Background/Qualifications:

- 5+ years minimum experience as a people leader in a retail, sales, customer service, or hospitality industry.

- Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast-paced environments

- Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.

- Deep and demonstrated understanding of service excellence in a consumer environment.

- Excellent communication skills with a knack for building consensus via influence.

- The desire to work in a fast-paced, entrepreneurial environment – understands the importance of experimentation and iteration.

- Fluency in Salesforce preferred

- Ability to lift at least 50lb

- Bachelor’s Degree or equivalent

- Willing to relocate for growth opportunities

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