Web Content Specialist

Job title: Web Content Specialist
Contract type: Freelance
Location: Oakland, Alameda, California
Discipline: Data
Remote: Yes
Reference: 408166
Contact name: Makena Neuhoff
Job Published: January 01, 1970

Job description

 Description of Project:

The User Experience team is looking for an experienced UX writer. We’re a small, highly collaborative group of writers, designers, strategists, and researchers, with a passion for making healthcare accessible and understandable. Our team is located in downtown Oakland though we are currently 100% remote. We work on a wide variety of complex digital projects with many stakeholders across a distributed organization.

The right person cares about quality content and the opportunity to go deep but also enjoys casual drop-in editorial consultations with other members of the team.



• Produce onscreen copy including instructions, menus, labels, alerts, landing pages, emails, and site documentation

• Research, evangelize, and follow best practices for content strategy and information architecture

• Work closely with designers, strategists, and the product team, iterating and tracking down answers from subject matter experts and other partners

• Conduct content audits and evaluate existing experience

• Create deliverables describing customer journeys, task flows, usage scenarios, and content requirements

• Build alignment and lead with quality


Your background: 

• 5+ years of  experience as a UX writer, information architect, content strategist, or web editor (for more junior role, 2-3 years)

• A portfolio showcasing clear, concise UX writing and accurate, engaging informational content

• Successful software and service design projects

• Comfortable with ambiguity

• Self-directed but enjoys collaborating too

• Used to hitting deadlines and helping manage expectations for your deliverables

• A degree in English, Communications, Journalism, or Computer Science


Expired job