Job description
JOB DESCRIPTION
Our client is seeking a Web Merchandising Leader to lead the quality of presentation of their designated category online, under the direction of the Web Merchandising Director.
YOUR RESPONSIBILITIES
Act as a leader and project manager between creative, design, product management, photography, product development, copy and merchants to execute site plan and changes for daily site maintenance and seasonal assortment launches under the direction of the Web Merchandising Senior Director.
Lead Web Merchandising Assistant/Associate(s) in their execution of daily site maintenance, including management of skus, database hierarchy, data relationships, internal record maintenance, QA of live site assets and answering inquiries from internal partners as it relates to products live on the site.
Analyze sales data and web analytics to provide insight and suggestions for presentation of product, overall site functionality, and end-to-end product tools, including selling order, site/page design, code enhancements, email marketing opportunities, seasonal reporting, year-over-year analysis, site navigation, cross-marketing opportunities, and process improvements.
Track website photography from build through to completion.
Focus on product and site optimization, pushing for a best-in-class eCommerce experience through a passion for retail, an appreciation of the evolving nature or digital, and a lens of luxury and customer service.
Accountable for the accuracy of sellable inventory online. Includes partnering with Merchandising, Planning, and Merchandising Operation teams to ensure online availability of merchandise.
Model and teach the core values of our company and set the tone for the team as a mentor and advocate.
Model and teach leadership qualities at all times.
OUR REQUIREMENTS
Strong character and personality, ethics, and high standards of performance.
Expects accountability to come with autonomy.
A bright, creative individual who is business savvy and demonstrates good judgment. Mature, grounded, and serves as a resource to others.
Open-minded and not complacent; proactive; detail-oriented and organized.
Able to prioritize, multitask, and work efficiently.
Able to work on multiple projects in a deadline driven environment.
Strong Organizational skills.
Strong written & verbal communication skills.
Committed to providing excellent customer service.
Strong knowledge of computers including Word/Excel, PowerPoint & Outlook.
Experience with web merchandising metrics and analytics required.
Understanding of project management tools and service software desired (JIRA, ServiceNow, Trello).
5+ years of experience in eCommerce merchandising or digital marketing.
In-office work required; San Francisco Bay Area location