Client Manager | Job Description
Our client is a 360° full-service creative studio at the convergence of hype, storytelling, and design. They are excited to have a Client Manager position available!
They bring people together to inspire new ways of engaging, to provoke long term progress, and to entertain audiences around the world. Their studio capabilities range from strategic ideation and insights, creative development, branding and identity, experiential, web design and development, campaigns, and content creation, all the way through full-scale production and execution.
Client Manager Roles & Responsibilities:
- Maintain day-to-day relationships with clients in particular industry vertical
- Provide a consistent, professional client experience / manage expectation throughout the relationship and provide consistent and timely communication.
- Ensure accounts are running smoothly and efficiently both internally with the team and externally with the client.
- Responsible for the overall health of assigned programs, clients, and projects to ensure deliverables meet the requirements of internal and external stakeholders.
- Manage new leads, RFP’s, development and presentation of client proposals and pitches.
- Represent MATTE and present proposals at client meetings and functions
- On-going project management, execution and production of marketing programs and campaigns.
- Develop insights and formulate strategy with Strategist and Creative teams
- Create succinct and insightful briefs for all projects
- Project Management
Client Manager Desired Qualifications
- 2-3 years related industry experience, preferably in an agency environment.
- Interest in fashion, lifestyle, and media industries
- Superior interpersonal and organizational skills as well as the capability to prioritize and manage multiple projects will contribute to their overall Agency success.
- Ability to prioritize projects on an ongoing basis and communicate needs effectively and efficiently.
- Production or content experience helpful
- Project Management