Our client, a DTC beauty brand, is looking for an Amazon Customer Acquisition & Retention Manager to join the team!
Amazon Customer Acquisition & Retention Manager Responsibilities:
- Own the end-to-end Amazon customer journey and retention strategy, with a focus on growing and engaging the subscriber base to drive engagement, retention, and lifetime value.
- Implement a rapid test and learn approach.
- Develop strategies to attract and acquire new customers on Amazon
- Design and implement customer retention strategies to increase loyalty, improve customer retention rate & reduce churn.
- Analyze and utilize data to provide effective strategies that acquire and retain customers as well as anticipate cultural & buying trends.
Amazon Customer Acquisition & Retention Manager Requirements:
- 3+ years of experience working on Amazon Marketing
- Relevant experience in managing Digital Marketing, CRM & Loyalty activities.
3+ years experience with analytics tools.
- Bachelor’s degree preferably in finance, marketing, business management, or any business-related field.