Job description
Our client, a well-known fashion brand, is looking for an Assistant Store Manager to join their team in Seattle.
Responsibilities:
- Supervise and motivate sales supervisors and associates to drive sales
- Greet each and every customer and courteously answer customer questions
- Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
- Complete customer orders via phone and email including follow up on special requests and inter-store transfers
- Handle any and all customer service issues as needed with Store Manager guidance/approval
- Deliver exceptional customer service and lead by example when assisting clients
- Maintain all in-store visual standards with the guidance of the Store Manager
- Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised
- Assist Store Manager in providing the Corporate Buying Department product feedback and requests
- Perform point of sales transactions
- Assist Store Manager with communication to the Retail Operations Department
- Assist Store Manager with monthly associate schedules
- Assist Store Manager with store/personal business expense documentation
- Assist Store Manager with maintaining all petty cash, paid in/outs documentation and receipts
- Assist Store Manager with maintaining organization and neatness of cash wrap and stockroom
- Assist the daily cleaning of the entire store
- Assist Store Manager with ordering appropriate levels of store, office and cleaning supplies bi-weekly
- Respond to inter-company requests such as transfers and returns
- Utilize loss prevention procedures in order to minimize shrink
- Assist Store Manager with physical inventory and report final counts
- Assist Store Manager with completing daily, weekly, and monthly reports as needed
- Partner with Store Manager to ensure that each associate is fully trained in her/his position
- Uphold the Company dress code for store associates
- Partner with the Store Manager to handle any and all personnel issues
- Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews)
Requirements:
- Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
- 1 to 2 years of previous contemporary or luxury retail supervisor experience, preferably in a soft goods environment
- High School graduate or equivalent; college degree preferred
- Excellent verbal and written communication skills
- Excellent customer service, sales and clienteling skills
- Able to lead in a fast paced, team-oriented environment knowledge of PC applications
- Some experience with retail POS/inventory control systems
- Maintain positive team morale
- Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines
Physical Demands/Working Conditions:
- Regularly required to stand, walk, talk, and hear
- Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
- Regularly required to lift and/or move up to 25 pounds
- Visions requirements: close vision, distant vision, as well as ability to adjust and focus
Please submit your resume for consideration.
Expired job