LinkedIn Ad

UX Director - FT Staff (REMOTE)

Job title: UX Director - FT Staff (REMOTE)
Contract type: Full-time
Location: Newark
Discipline: Technology
Remote: Yes
Reference: 423631
Contact name: Georgia Marogiannis

Job description

Title: UX Director

Our client is a Fortune 500 fintech company providing investment management, insurance and retirement planning globally. They are seeking to hire a UX Director to work on new and existing mobile and web products while working closely with the design systems team.

Main responsibilities:

-Manage large volume and provide senior oversight and presence with senior leadership teams

-Direct and lead design across a broad list of stakeholder to ensure adoption of the the design system and consistency in execution.

-Analyze issues within experiences and identify root causes for issue.

-Understand customer needs and identify where separate interactions should come together as one that meets that need

-Understand the core Human-Centered, Design Thinking framework of an experience and lead the design of targeted improvements to that framework that accommodates new and improved process refinements

-Create and rapidly iterate interactive prototypes in accordance with task, scenario and journey

-Put forward new cases for designs improvements and optimization based on insights and new trends

-Communicate with detailed design and industry backed decisions and be able to represent all experience touch-points

-Strategically engage and align with technology, marketing and product stakeholders

-Run and lead active collaborative workshops

-Identify opportunities for cost reduction and improvement within an existing service

-Clearly identify and document Design goals tied to business and customer outcomes.

-Document UX / CX risks to build cases to promote change

-Understands and communicate UX metrics and KPI's


Skills and experience:

-8+ years in a senior level or equivalent experience design role

-Combination of agency and corporate environment experience and or FinTech experience a plus.

-Uses a systems approach to design

-Mature experience sketching, mapping, documenting, prototyping strategic customer experience approaches and processes

-Solid understanding of Information Architecture, taxonomy, language and content matrixes

-Demonstrable experience of explaining design ideas and concepts in a way that people of different backgrounds can understand

-Demonstrable experience of how to interpret qualitative and quantitative research

-Understand the possibilities and limitations current vs future experience outcomes

-Working collectively and autonomously with cross-functional teams

-A design related degree or relevant experience in designing products and services

-Excellent ability to translate reports, outputs and outcomes into compelling written presentations

-Work in lean and or agile environments


Tools: Adobe XD, Air Table, ZeroHeight, InVision, Adobe CC, Keynote, Microsoft Teams and or Slack, UserZoom


For consideration please apply with your most recent resume and portfolio link.


Expired job