New Showroom Retail Ops Director

Job title: New Showroom Retail Ops Director
Contract type: Full-time
Location: Los Angeles
Industry: Retail
Remote: No
Reference: 418268
Contact name: Anne Greenwald
Job Published: January 01, 1970

Job description

Our client is looking for a hands-on Director of showroom expansion and operations, who will lead the roll-out and operations of the brand's retail showrooms across North America and Europe. You will be managing and developing all aspects of our showroom operations, from sourcing locations to build-out and optimizing operations in collaboration with sales.



  • Responsible for planning and executing expansion strategy together with the CEO and VP of Operations
  • Lead showroom operations in close collaboration with sales
  • Manage real estate pipeline and relationships with brokers and landlords
  • Drive lease negotiations and LOI process 
  • Manage build-out and construction of new showrooms, including coordination with designers, architects, general contractors and other consultants and vendors during build-outs.
  • Open new showrooms on time and on budget
  • Successfully transition new showrooms from project to operations and handover to showroom teams
  • Partner closely with marketing, merchandising and showroom teams to continuously improve our showroom experience
  • Ensure showroom portfolio is meeting brand and customer experience standards at all times
  • Define maintenance program of existing and new showrooms 



  • +6 years experience in retail expansion and operations from a winning DTC brand
  • Must have proven experience in roll-out and management of retail across North America
  • Excellent communication and interpersonal skills, with the ability to build strong relationships
  • Proven negotiation skills
  • Impeccable attention to detail, highly organized with the ability to manage several showroom projects at one time.
  • Must be flexible in the workplace and thrive in start-up environments
Expired job
Expired job

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