Job description
Client Overview
Our client is one of the Italy’s most famous family driven enterprises and a world leader in luxury menswear. While deeply grounded in history and craftsmanship, our client is always at the forefront of contemporary innovation and style.
Sales Associate Overview:
As a Retail Sales Associate, you will add in transforming a customer’s store visit into a memorable luxury shopping experience. You will support the sales team through retail operational excellence and aid in ensuring the stores’ overall image.
Sales Associate Responsibilities:
- Provide exceptional customer experience by ensuring the customer is always the top priority
- Assist the visual team with daily operations including sales-floor product replacement, floor changes, and maintaining visual standards
- Maintains accountability for store inventories by vigilantly reporting any discrepancy in ticketing, labelling, or inventory stock levels
- Aware of fashion trends, particularly the brand vision for each new delivery
- Seek information about all new arrivals, including product knowledge about fit, color, fashion, etc.
- Maintain stockroom areas to support quick and efficient product pulls and request fulfillment
- Participate in the merchandising and operational requirements of the role
- Promptly and politely respond to customer inquiries and requests for support
- Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning
- Process all merchandise transfer requests
- Coordinate and prioritize daily shipments to maximize efficiency
- Actively communicate customer, product, and other store information within store team to ensure customer and business needs are met
- Support selling flow activities by consistently updating customer profiles, executing gift packages, and aiding in the overall preparation for client appointments
Sales Associate Qualifications:
- Must be at least 18 years of age
- Associate degree or higher required
- 1-2 years of retail experience
- Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills
- Must be dealing and detail oriented
- Proficient in POS systems a plus
- Ability to work a flexible schedule with retail hours
- Prolonged period of standing/walking around the retail store
Expired job