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Retail Director North America

Job title: Retail Director North America
Contract type: Full-time
Location: New York
Discipline: Retail
Remote: No
Salary: $150000 - $180000 plus bonus
Reference: 442825
Contact name: Steven Levi

Job description

NYC Metro Area Applicants Only Please

50%+ Travel

Competitive Compensation + Benefits

Job Description:

Position Title: Retail Director - NA

Department: Retail Operations

Reports to: Vice President of Retail & CEO


Job Summary: As part of our client’s Retail team, the Retail Director is responsible for developing extraordinary Store Managers across North America, supervising all aspects of store operations, including but not limited to: managing performance of all boutique personnel, making sure all boutiques are operating efficiently and effectively and maximizing sales and profitability.

Essential Duties & Responsibilities:

· Inspire the Retail team with a positive and entrepreneurial attitude and enthusiasm.

· Maintain awareness of market trends in the retail industry. Understand forthcoming customer initiatives and monitor what local competitors are doing; initiate changes to improve the business when needed.

· Manage the daily Retail operations. Plan and implement all Retail activities to maximize sales

· Achieve the company targets in areas of net sales, budget, cost, stock and personnel.

· Responsible for sales, business planning, product presentation, VM, stock control, sales service, POS operations, POS promotions/marketing, operational marketing, POS upkeep and team motivation.

· Development of individual and POS retail skills base- Develop team and manage employee performance to ensure individual growth, employee engagement and career pathing for future leaders.

· Ensure all teams have clear measurable goals & objectives (KPI’s)

· Improve CRM

· Action yearly Manager performance reviews

· Compile competitor information upon request

· Implementation of travel plan in liaison with Managing Director Retail

· Adhoc duties defined by Managing Director/CEO/Director of Training

· Proactively recruit, interview and support Human Resources with hiring of employees.

· Lead payroll direction and identify opportunities to maximize sales, traffic flow, floor coverage through effective scheduling and reporting.

· Work closely with Distribution, Buyers and Retail to oversee inventory processes and movements across all stores.

· Support the Merchandise Manager in the execution of Weekly/Monthly Retail News

· Work with Visual Merchandising Manager

Minimum Requirements:

· BA degree in business or a related degree or equivalent work experience & education.

· 5+ years of luxury retail experience managing multi-site stores, departments or units, P&L, inventory, operations and customer service.

· 5+ years of management experience leading at least a team of 6 or more, including training and coaching, with strong leadership and communication skills.

· Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.

Knowledge, Skills and Abilities:

· Strong business acumen, MBA preferred

· Ability to organize, analyze and summarize complex information to make data driven decisions.

Expired job