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Mandarin Speaking Beauty Retail Makeup Artist

Job title: Mandarin Speaking Beauty Retail Makeup Artist
Contract type: Full-time
Location: London
Discipline: Beauty
Remote:
Contact name: Jessica Grundman

Job description

We are seeking a lead artist to work for a niche makeup brand stocked in a luxury beauty retailer. The position of the Lead Artist reports to the brand counter manager and is responsible for the following responsibilities:

Sales/Operational:

  • Achieve and over-achieving sales targets

  • Analyse KPI’s and sales achieved with the counter manager, being proactive to execute strategies to increase sales

  • Support and lean in-store events and trainings

  • Lead/educate temporary staff members in case promotional spaces/locations out of the permanent counter

  • Suggest ideas to continuously catch potential passing customers and/or drive them to the counter

  • Liase with the counter manager to ensure both expectations of the brand and retailer are met

  • Carry out impactful events in store that meet the brand and retailers standards

  • Partner with stores on merchandising and inventory to make sure the brand is represented at the highest level and ensure a high level of customer satisfaction

  • Manage and timely return any calls, emails and communication from both retail and the brand

Education & Artistry:

  • Display a superior level of makeup artistry skills with the ability to teach and motivate team members

  • Ability to perform makeup applications that align with the brands services and to lead clients masterclasses at the counter

  • Work alongside counter management, education manager and brand artists to cascade brand expertise and develop personal artistry and sales skills

  • Assist clients with product knowledge, makeup application and purchases with the brand in store

  • Provide exceptional service at all times to clients; internally and externally

  • Observe, analyse and feedback training needs

  • Create training sheets based on needs, with the validation of the education manager

  • Has the ability to create face charts in line with the retailer’s needs, in line with the validation from the education manager

  • Maintain a pristine level of hygiene in store in line with the brand and retailers standards

  • Be a role model for the brands image

Qualifications:

  • 10+ years relevant experience in sales, Makeup artistry and Education

  • Retail experience is required

  • High level of conversion rate and high volume tickets

  • Outstanding artistry skills with the ability to connect to sales

  • Makeup portfolio if work is required

  • Sales tracking record

  • Available to work any day of the week, including weekends (Morning, middle and late shifts)

  • Demonstrating agility and able to work in a faced-paced, client centric environment

  • Exceptional interpersonal and communication skills; verbal, written, groups presentation

  • Able to interact with all levels of management and work collaboratively and build positive/effective relationships with internal/external clients

  • Needs to be fluent in English, other languages is a plus

  • Proficient in PPT, Word, Edexcel – Google drive preferred

  • Must be able to Speak Mandarin

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