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Technology's Role in the Future of Recruiting and HR

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When envisioning technology in the workplace, many employees would not picture their Human Resources department. In fact, HR is often viewed as a paper-focused, non-innovative, hiring, firing, team building machine. What they might not realize is that the HR industry is changing and incorporating technology at a rapid pace.  At 24 Seven Talent, we’ve experienced the impact of technology on recruiting and HR first hand.


Recruiting new hires can be both time-consuming and costly. Going digital, will give you access to a larger audience pool and enable you to use artificial intelligence to select the candidates with the best qualifications even before the interview stage, thus reducing the need for the HR department to scour through hundreds of applications. There is little doubt that technology has allowed for easier access to applicants and their information. We already know that employers are turning to social media channels like Facebook and LinkedIn to recruit staff, but what you might not know is that recruiters are now considering social tools like Snapchat to engage with younger generations on their playing field.


Compliance and risk avoidance are essential pieces of the HR puzzle, which means a lot of paperwork. With the introduction of the cloud, HR departments are now able to store personnel data in an easily accessible place, and with the addition of HR portals and platforms that digitize most of the monotony, HR professionals now have access to Big Data. This gives them a way to make decisions backed by concrete information and more efficient processes.


The cloud can also be beneficial for training programs. The ability to access company information and training material remotely eliminates the need for trainers to work directly with new hires. This is very beneficial for companies with multiple offices and freelance employees. HR professionals can implement mobile learning via apps that can be interacted with even before an employee’s first day on the job. Companies are choosing to implement a micro-learning model as part of their training processes, this consists of short online courses with resources like podcasts and webinars to help employees learn a skill at the time they need to use it.

Performance Management

Another essential part of HR, performance management, has been improved by technological advancement. Software programs can help measure employee performance by using metrics to assess whether employees are meeting performance standards. These programs can also collect supervisory feedback and house employee reviews. This creates a more open and ongoing, as well as transparent, feedback loop between employees and managers.

Bottom Line

The amount of data that flows through HR each day makes it the ideal department to benefit from the latest technology. By streamlining HR processes you’ll find the organization as a whole is more efficient and you’ll create a better experience for candidates and employees, improving retention and engagement. For more information on how to best help your HR professionals succeed and help with employee engagement and retention, contact 24 Seven Talent today.